Freelancer profile translated to English.

Description

With over 10 years of experience in the Salesforce ecosystem, Alpha DIALLO is a recognized Salesforce architect, specializing in digital transformation projects for large companies. His professional journey has led him to successively hold the roles of Salesforce developer, Salesforce tech lead, and then Salesforce architect, giving him a 360° view of projects, both technically and functionally.

Alpha DIALLO has participated in the implementation of complex Salesforce solutions for clients such as Dior, Renault, IRP Auto, and Kering. As a Salesforce developer, he mastered the platform's technical components (Apex, Lightning, LWC). As a Salesforce tech lead, he supervised development teams and ensured the quality of deliverables. Finally, as a Salesforce architect, he designs robust, scalable architectures aligned with business needs.

Bilingual (French/English) and accustomed to international environments, Alpha DIALLO successfully operates in multicultural contexts. He excels in Salesforce project management, technical team supervision, and business process optimization. His expertise extends to the finance, insurance, retail, and luxury sectors.

Rigorous, structured, and results-oriented, he is a key player in the success of the Salesforce projects he manages, whether as a Salesforce developer, Salesforce tech lead, or Salesforce architect.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Christian Dior Couture
SALESFORCE ARCHITECT | TECH LEAD SALESFORCE
LUXURY GOODS
June 2022 - December 2024 (2 years and 6 months)
Paris, France
Salesforce Project Management at Dior – Core Team
As a Salesforce architect and Salesforce tech lead at Dior, I was responsible for the monitoring and coordination of several strategic Salesforce projects on a single instance, covering sales and customer service with complex integrations between numerous third-party systems.

Scope and Main Missions:
Salesforce Regulatory Compliance:Led the implementation of personal data anonymization and deletion processes, in compliance with GDPR (Europe) and PIPL (China).
Coordinated 20 systems and managed 13 multidisciplinary teams within a complex Salesforce environment.

Planning & Management:Organized PI Planning, budget monitoring, Salesforce technical team capacity estimation, and milestone adherence within an agile framework.

Cross-functional Multi-system Coordination:Led scoping workshops and synchronized technical teams (Salesforce, iOS, GraphQL, PEGA, CEGID, TALEND, Adobe Campaign).

CRM Integration – Salesforce Developer:Technical design and monitoring of Salesforce developments and flows.

Salesforce Quality & Testing:Led end-to-end and non-regression testing campaigns. Managed inter-team dependencies and validated end-to-end tests.

Agile Methodology: Managed the Salesforce product backlog, defined and prioritized user stories, and led agile rituals (daily stand-ups, refinement, sprint reviews, retrospectives).

Salesforce Documentation & Architecture:Wrote design documents (PAD via Draw.io), functional and technical specifications.

Key Technologies:
Salesforce, GraphQL, iOS, CEGID, TALEND, CIM, RCU, EDP, Azure DevOps
Team Management Salesforce CI/CD Salesforce Architect Salesforce Developer
TNP CONSULTANTS
MANAGER | SALESFORCE TECH LEAD
TECH
January 2022 - July 2022 (6 months)
Paris, France
Implementation of Salesforce for Sales Management, Reporting, and Projections
Technologies: Salesforce, Pardot, VSA, Delpha, OwnBackUp
• Bid and Proposal Responses
• Implementation of POCs, feasibility tests, and client demos
• Design of the target solution architecture with VSA, Pardot, and Nomination (connectors)
• Budget realization and monitoring, planning, KPIs, etc.
• Led project committees / steering committees
• Managed the technical and functional team (10 people)
• Training and onboarding of new hires, including interns
• Salesforce Solution Administration
• License Management
• Implementation of SSO and MFA in Production environment
• Analysis of the existing data model (objects, setup, etc.)
• Technical documentation and API swagger for Salesforce
• Integration of the GouvEnterprise API for retrieving partner data via SIRET number
• Cleaning of existing data in the CRM
• Implementation of Pardot and Marketing Cloud
• Integration of Salesforce with other production platforms (API and Batch)
• Implementation of the HR application in Salesforce and user training
• Release Management and backup management (OwnBackUp)
Salesforce Administrator CRM
Kering
TechLead
LUXURY GOODS
November 2020 - January 2022 (1 year and 2 months)
Paris, France
Management of requests, changes, deployments, risks, process automation
Technologies: ServiceNow, Salesforce
• Integration of the ServiceNow platform via REST APIs with the CRM
• Analysis of the existing data model and available services (ITSM, CMDB, ITAM ITOM, etc.)
• Solution proposal based on provided specifications
• Coordination of dependent teams for development and testing
• Implementation of scripts/batch jobs for updating and calculating KPIs (SLAs)
• Scripting and JavaScript development for automating existing processes
• Unit and functional testing of features
• Code review and communication of best practices
• Management of technical debt and continuous improvement
• Technical documentation of implemented features
Shell Script REST APIs JavaScript