Freelancer profile translated to English.
Back to original languageAbout Allegra
Trilingual professional (Italian, French, English), I have developed solid expertise in customer relations, sales management, and event organization within the hospitality, tourism, and service sectors. With international experience, I excel in high-end reception, customer loyalty, and customer satisfaction management.
My career path has allowed me to move into management and team coordination roles, as well as sales and sales administration management, where I have acquired a strategic and operational vision. Dynamic, organized, and results-oriented, I know how to create memorable experiences while contributing to the performance and quality of services.
French
Native or bilingual
English
Fluent
Italian
Native or bilingual
Remote only
Primarily works remotely
Experience
- FUEGO WOMANSales Administration and Commercial ManagerRETAIL (SMALL BUSINESS)April 2025 - Today (1 year and 4 months)Marseille, FranceSales Administration & Business DevelopmentManagement of sales administration and commercial strategySales Administration & Customer Relations ManagerSales monitoring and client portfolio developmentSales Administration and Commercial Growth ExpertOptimization of sales administration processes and revenue growth
- Compagnie Maritime La RegaladeSales & Communication Manager (Fixed-Term Contract)TRAVEL AND TOURISMNovember 2024 - January 2025 (2 months)Marseille, FranceDevelopment and implementation of sales strategy. Prospecting and customer loyalty (B2B and B2C). Organization of events and partnerships to promote offers and strengthen relationships with local stakeholders. Analysis of sales performance and communication actions.
- FUEGO SASUSales Assistant - After-Sales Service (Fixed-Term Contract)RETAIL (SMALL BUSINESS)April 2025 - Today (1 year and 4 months)Marseille, FranceManagement of customer returns and complaints (defective or non-conforming items). Follow-up of refunds, exchanges, and credits in coordination with accounting. Interface between customers, logistics department, and suppliers. Contribution to the improvement of after-sales processes and customer satisfaction.
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Education
- Event Management BAC+2Accademia Domani2021événementiel BAC+2
- BaccalaureateIstituto Alberghiero Sergio Ronco2017Baccalaurèat