Freelancer profile translated to English.
Back to original languageAbout Alizée
Hello!
I am Alizée, a freelancer specializing in data entry, document processing, and administrative assistance.
Rigorous, fast, and organized, I help you save time by taking care of your repetitive tasks:
• Data entry and formatting (Excel, Word, Google Sheets…)
• Document writing and correction
• Digital filing, archiving
• Information research and database updates
Accustomed to working with complete confidentiality, I adapt to your tools and procedures.
Need occasional or regular help? Let's talk about it!
French
Native or bilingual
English
Basic
Remote only
Primarily works remotely
Experience
- Pro Direct ServicesCustomer Service AdvisorPUBLIC SECTORJanuary 2022 - Today (4 years and 5 months)Marseille, FranceCustomer Relations & Communication• Mastery of remote customer relations (phone, email, chat)• Professional written communication management• Excellent spelling and customer-appropriate tone• Patience, diplomacy, and service orientation• Ability to handle varied requests with rigor🧾 Administrative & Back-Office Tasks• Management and processing of customer emails• Data entry and updates in customer databases• Digital filing, archiving• Creation of simple reports• Processing of administrative files• Strict adherence to internal procedures🔧 Cross-functional Skills• Organization and priority management• Responsiveness and autonomy• Teamwork in remote or open-space environments• Quick problem-solving• Discretion and confidentiality
- Michel levyLeisure Center Activity LeaderENTERTAINMENT AND LEISUREJanuary 2019 - December 2022 (3 years and 11 months)Marseille, France• Schedule management / activity organization• Autonomy and initiative• Ability to meet deadlines• Adaptability to unforeseen circumstances• Versatility in daily tasks• Interpersonal skills and listening• Clear communication (written and oral)• Patience and pedagogy• Team spirit• Sense of responsibility• Writing activity reports or summaries• Tracking attendance sheets / registrations• Maintaining organizational documents• Creation of materials (schedules, posters, programs…)
- JacadiSaleswomanRETAIL (LARGE RETAILERS)January 2021 - December 2022 (1 year and 11 months)Marseille, FranceCustomer Relations Skills• Greeting, advising, active listening• Handling objections and delicate situations• Clear, positive, and persuasive communication• Customer satisfaction management💼 Organizational Skills• Cash register / stock management• Order and delivery tracking• Space or schedule organization• Independent or team work• Stress resistance and sense of priorities💬 Transferable Skills for Remote Work• Interpersonal skills and service orientation• Fluent communication, both written and oral• Reliability and punctuality• Good presentation (written and verbal)• Attention to detail
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Education
- Higher Technician Certificate in Operational Commercial Management2022Brevet de Technicien supérieur Management Commercial Opérationnel
- BAFA DiplomaBAFA2020Diplôme du
Skill set
Categories
- Other