AYFreelancer profile translated to English.
Back to original languageAbout Ali
🌟 Your Expert Virtual Assistant – Impeccable Customer Service & Transcription!
I am ALI YACOUB, yourversatile partnerin:
🔹Responsive and Human Customer Support
🔹Accurate Transcription (audio/video → text)
🔹Clear and Engaging Writing
💡My Approach?
✔Quick Solutionswith a friendly touch
✔Faithful Transcriptions(even with accents!)
✔Tailor-made textsthat captivate your audience
🚀Why it Works?
→Real-time(or almost!) responses
→Professional AND warmstyle – no more cold jargon!
→ Total flexibility: urgent? No problem.
📩 Need something? Have a question?Send it all my way, I'll handle it!😉
French
Native or bilingual
English
Basic
Arabic
Conversational
Remote only
Primarily works remotely
Experience
- Misr travelCustomer Support RepresentativeSOCIAL NETWORKSDecember 2023 - May 2024 (5 months)Le Caire, Egypt*Editor & Customer Support Representative / Virtual Assistant**Passionate about written communication and customer service, I write clear and impactful content while providing responsive and professional support. Versatile, I manage customer requests, solve problems, and improve user experience through personalized responses. Comfortable with digital tools, I combine creativity and efficiency to meet customer needs and optimize their journey.*Key Skills: Writing, Customer Support, Problem Solving, Multichannel Communication, Organization.*
- GALAXY ECBREditorSOCIAL NETWORKSFebruary 2023 - October 2023 (8 months)Toulouse, France*Editor & Customer Support Representative / Virtual Assistant**Passionate about written communication and customer service, I write clear and impactful content while providing responsive and professional support. Versatile, I manage customer requests, solve problems, and improve user experience through personalized responses. Comfortable with digital tools, I combine creativity and efficiency to meet customer needs and optimize their journey.*Key Skills: Writing, Customer Support, Problem Solving, Multichannel Communication, Organization.*
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Education
- University Jean Jaurès France