Freelancer profile translated to English.
Back to original languageAbout Alix
Hello,
I am available for missions in sales administration (ADV), business development, and B2B customer relations.
I have acquired solid expertise in ADV with complete management of the B2B / wholesale sales cycle:
– Order receipt, entry, and verification
– Coordination with warehouse, logistics, and carriers
– Organization of shipments in France & internationally
– Stock monitoring, production lead times / Anticipation of shortages and replenishments
– B2B customer relations / Responding to requests, order tracking
– Dispute management
– Preparation of quotes, invoices, credit notes, and payment tracking
– Updating customer data in the ERP / CRM
– Reporting and performance monitoring
I am autonomous and adapt easily to the diverse needs of a company. I have had the opportunity to study or work in Switzerland, France, Australia, South Korea, China, and Taiwan. These experiences have made me open-minded, curious, very versatile, and accommodating in my daily work.
If you are looking for someone to work on your projects, do not hesitate to contact me.
See you soon,
Alix
French
Native or bilingual
English
Fluent
Chinese
Basic
Remote only
Primarily works remotely
Experience
- COSMIC DEALERHead of Sales Administration and B2B DevelopmentRETAIL (SMALL BUSINESS)August 2024 - Today (1 year and 10 months)– Order receipt, entry, and verification– Coordination with warehouse, logistics, and carriers– Organization of shipments in France & internationally– Stock monitoring, production lead times / Anticipation of shortages and replenishments– B2B customer relations / Responding to requests, order tracking– Dispute management– Preparation of quotes, invoices, credit notes, and payment tracking– Updating customer data in the ERP / CRM– Reporting and performance monitoring
- Bureau BenjaminHead of B2C Customer ServiceE-COMMERCESeptember 2023 - Today (2 years and 9 months)Paris, France– B2C customer relations / Responding to requests, order tracking– Dispute management- Coordination of B2C shipments- Coordination with warehouse, logistics, and carriers- Monitoring of incoming B2B requests– Preparation of quotes and invoices
- Scarlette AteliersSales Administration and B2B DevelopmentFASHION AND COSMETICSSeptember 2021 - September 2025 (4 years)Paris, France– Order receipt, entry, and verification– Coordination with warehouse, logistics, and carriers– Organization of shipments in France & internationally– Stock monitoring, production lead times / Anticipation of shortages and replenishments– B2B customer relations / Responding to requests, order tracking– Dispute management– Preparation of quotes, invoices, credit notes, and payment tracking– Updating customer data in the ERP / CRM– Reporting and performance monitoring- Preparation and participation in B2B trade shows (Shoppe Object New York / Maison & Objet Paris / Curve Paris)- Creation of B2B Catalog and Newsletter Writing
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Education
- Master of Business Administration - MBA, Event Management and CommunicationEFAP - École des nouveaux métiers de la communication20195 ans d'étude entre Lyon et Paris 2 semestres à l'étranger à Séoul et Shanghai Plus de 2 ans de stage en entreprise dans différents secteurs (Publicis France, W hotels France, Ville de Lyon)
- International BusinessESSCA20186 mois à Shanghai au sein de l'ESSCA (Mandarin, Business in China, Tourism Marketing)