About Alin
Romanian
Native or bilingual
English
Fluent
Experience
- VALEO IT Services International GmbHUI/UX Designer - Frontend DeveloperDIGITAL AND ITApril 2021 - Today (5 years and 2 months)Romania- UI/UX Design & Prototyping: I create clean, user-friendly interfaces and interactive prototypes based on user research, wireframes, and design systems. I collaborate with cross-functional teams to deliver pixel-perfect, responsive designs.- Frontend Development: Proficient in HTML, CSS, JavaScript, and PHP for responsive components, custom layouts, and email templates. Focused on accessibility and performance.- Atlassian Tools Support: Provide advanced support for Jira and Confluence. Customize workflows, set up permissions, write documentation, deliver user training, and consult on best practices.- Keycloak & SSO Integration: Help teams implement secure and scalable Single Sign-On (SSO) with Keycloak. Experienced with OpenID Connect, SAML, custom themes, and onboarding flows.- Core Skills:UI/UX • HTML/CSS • JS • PHP • Figma • Jira • Confluence • Keycloak • SSO • Agile • CI/CD • Git • REST APIs • Knowledge Base- Professional values: Clear communication, user-centered thinking, reliable delivery, and continuous improvement.
- VALEO IT Services International GmbHIT Service Desk AgentDIGITAL AND ITSeptember 2017 - September 2020 (3 years)Timișoara, Romania• Providing Technical Support: Offer prompt and effective technical assistance to end-users facing hardware, software, or network issues.• Incident Management: Receive, log, and manage support tickets or incidents, ensuring timely resolution within established service level agreements (SLAs).• Troubleshooting: Diagnose and resolve technical problems by guiding users through step-by-step solutions or escalating issues to the appropriate support teams.• Customer Communication: Maintain clear and professional communication with end-users, keeping them informed about the status of their requests and providing updates on issue resolution.• User Training: Assist users in understanding and utilizing software applications, systems, and tools effectively through training and documentation.• Remote Assistance: Provide remote support using various tools to troubleshoot and resolve issues without requiring physical presence.• Collaboration: Collaborate with other IT teams and departments to escalate and resolve complex technical issues efficiently.• User Account Management: Manage user accounts, access permissions, and password resets in accordance with security policies.• Customer Satisfaction: Gauge and enhance user satisfaction by seeking feedback, addressing concerns, and implementing improvements in service delivery.
- Auchan Retail RomâniaMarketing DesignerRETAIL (LARGE RETAILERS)August 2015 - August 2017 (2 years)Timișoara, Romania• Designing products for upcoming promotional offers.• Measuring and placing advertising posters in stores to attract customers' attention.• Printing posters, banners in various dimensions.• Creating objects in both 2D and 3D formats.
Recommendations
Be the first to recommend Alin
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Bachelor's Degree in Computer Science and MathematicsWest University of Timișoara2025Studied Computer Science with a strong foundation in algorithms, data structures, software engineering, and applied mathematics. Developed projects using web technologies and gained solid theoretical and practical experience, preparing me for both frontend development and technical consulting roles.