Aline Xavier

Evaluate and assess user profiles, audio, videos, and text-based content Conduct investigations into reported issues and take appropriate actions Manage potentially sensitive content, including graphic and violent material Exhibit resilience and effective coping skills when faced with challenging content Contribute to enhancing the overall quality and safety of online content Ensure strict confidentiality of sensitive information and adhere to data protection protocols.

Make outbound calls to customers who have booked flights to inform them about pre flight requirements Offer recommendations and sell additional services to customers Effectively address and resolve customer inquiries and concerns Demonstrate strong English language skills in both written and spoken communication Proficiently navigate computer applications and enjoy working with technology Enjoy engaging with people and providing exceptional customer service Display clear and effective verbal and written communication skills, including attentive listening

Supported the management of administrative tasks and daily operations for my family's company. Responded to customer inquiries, providing detailed information about products and services, and delivering personalized assistance. Oversaw inventory and processed product orders to maintain optimal stock levels and ensure timely customer deliveries. Assisted in coordinating and actively participating in marketing campaigns, including product launches and promotional events.