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Aline FosseAF

Aline Fosse

Tele-secretary - Call & Calendar Management

€300/day
Dax, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Aline

Offer your clients an impeccable welcome and regain time for your core business.

Are you a craftsman, a liberal professional, or a firm manager who no longer wants to be interrupted by the phone while ensuring a quality response to your contacts?

Specializing in tele-secretarial services and digital administrative management, I handle your telephone reception and optimize your schedule with rigor and responsiveness. More than just a voice, I am the right-hand person who ensures the smooth running of your daily activities.

💼 My areas of intervention:
Call management: Personalized reception, filtering, message taking, and emergency handling.

Agenda optimization: Scheduling and modifying your appointments (Proficient in Doctolib, Google Calendar, Outlook, Calendly, etc.).

Client follow-up: Appointment confirmation and reminders to reduce no-shows.

Administrative support: Email processing, file entry, and document formatting.

⚙️ My working method:
Operation by packages adapted to your volume:
My services are based on monthly packages including a defined volume of calls and appointments. For periods of high activity, service continuity is ensured and calls exceeding the package are billed individually at the end of the month. You only pay for what is actually processed.

✨ Why entrust your secretarial work to me?
Professionalism & Discretion: Perfect elocution and strict adherence to confidentiality (essential for the legal and medical sectors).

Organization: Rigorous management so that no call or appointment is forgotten.

Quality of service: Equipped with professional equipment in a quiet environment for optimal listening.

Free yourself from the mental burden related to your secretarial work. Contact me to discuss your needs and define the ideal collaboration together!
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Le secrétariat d'Aline
    Independent Medical Secretary
    MEDICAL
    January 2023 - Today (3 years and 5 months)

    • - Telephone and in-person reception
    • - Handling patient requests
    • - Issuing receipts and tele-transmissions
    • - Follow-up and reminders to mandatory and supplementary organizations and patients
    • - Schedule management
    • - Follow-up of various administrative files
    Telephone management File management
  • Kinougarde
    Pre-recruitment Officer
    HUMAN RESOURCES
    September 2025 - October 2025 (1 month)
    Castets, France

    • ● Incoming and outgoing call management
    • ● Creation and management of candidate files
    • ● Administrative follow-up
    • ● Pre-recruitment management
    • ● Appointment schedule management in Kinougarde agencies
    File management Telephone management Planning and schedule management
  • Rollin Levage
    Logistics Technician
    LOGISTICS AND SUPPLY CHAIN
    October 2011 - June 2022 (10 years and 8 months)
    Carcarès-Ste.-Croix, France

    • ● Telephone and in-person reception
    • ● Handling requests for cranes and crane arms
    • ● Client file management (creation, follow-up, and reminders)
    • ● Quote preparation
    • ● Commercial reminders and negotiation
    • ● Rental department schedule management
    • ● Creation of pre-invoices
    • ● Follow-up of various administrative files
    Telephone management File management

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Education

  • Human Resources, Temporary Work Option
    /
    2010
    Ressources humaines option travail temporaire
  • BTS in Secretarial Management
    GRETA Mont Saint Aignan
    2009
    BTS Assistante de Direction

Certifications

  • Setting
    Setting Mastery
    2025
    Appointment setting Social media communication CRM Management Social media message management Lead management Cold calling Lead qualification

Skill set

Categories