Freelancer profile translated to English.
Back to original languageAbout Alina
Hello,
Welcome to my profile!
Senior Salesforce Business Analyst
Salesforce ecosystem specialist for over 6 years, I support companies in the management and optimization of their Salesforce CRM solutions. My role ranges from gathering business needs to prioritizing the backlog, including advanced configuration, coordinating development, and change management.
🎯 My expertise covers:
✔️ Product Management & Agile Methodology: backlog, writing user stories, acceptance criteria, functional validation
✔️ Salesforce Configuration & Administration: Flows, Advanced Configuration, Field Service Lightning, Service Cloud, Experience Cloud
✔️ Process Optimization & Data Integration: data migration, automation
✔️ User Training & Support: training materials, training sessions, change management
Available to support you in your projects! 🚀
See you soon!
French
Native or bilingual
English
Fluent
Romanian
Native or bilingual
Can work on-site
Paris (up to 20km), Puteaux (up to 30km), Verneuil d'Avre et d'Iton (up to 40km)
Experience
- VISEOProxy Product Owner (PPO) SalesforceDIGITAL AND ITJanuary 2025 - Today (1 year and 5 months)Boulogne-Billancourt, France
- Monitoring development and functional validation of new features, ensuring alignment with business needs and product roadmap.
- Leading tests, developing test scenarios, and executing functional acceptance testing.
- Implementing training materials and supporting Key Users.
- GroupamaSalesforce Functional Lead - Field ServiceBANKING AND INSURANCEFebruary 2024 - Today (2 years and 4 months)
- Defining and managing the product backlog: gathering and formalizing business needs, writing User Stories and acceptance criteria using Agile/Scrum methodology.
- Prioritizing features in collaboration with stakeholders and monitoring product evolution.
- Facilitating Agile ceremonies: refinements, demonstrations, and retrospectives.
- Supervising development and advanced configurations: Salesforce Flows, advanced administration of the Field Service solution.
- IdexProxy Product Owner (PPO) Salesforce | Senior Business AnalystENERGY AND UTILITIESJune 2023 - November 2023 (6 months)Boulogne-Billancourt, FranceImplementation of Salesforce Field Service and Experience Cloud solutions
- Audit of the existing Salesforce solution: recommendations and implementation of improvement and optimization solutions, handling of anomalies and evolutions
- Configuration and administration of the FSL solution: mobile Flows and mobile app configuration, Service Reports, Service Territories, Service Resources, Scheduling Policies, Preventive Maintenance, …
- Lead automated data integration project: setting up integration and data migration models, preparing and integrating business data into the CRM
- Salesforce release management: implementation and monitoring of Technical Notes, working with Salesforce.com support
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Education
- Master Grande Ecole - Specialization Digital Consulting & MarketingNEOMA Business School Rouen2017
- Bachelor of Science in Life Sciences, BiologyPierre and Marie Curie University, Paris2015
Certifications
- Salesforce Platform Sharing and Visibility ArchitectSalesforce2024
- Salesforce Field Service ConsultantSalesforce2019