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Ali MsehliAM

Ali Msehli

Project Manager

€350/day
Tunis, TN
3-7 years
Project Management
Call Center
Planning
Team Management
PMP

Average response time: 1 hour

Freelancer profile translated to English.
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About Ali

Transforming challenges into opportunities is my mission. Inspiring, structuring, and achieving success is my passion.

Certified PMP®, I am a professional in project management and execution, driven by a constant desire for excellence and impact. My background, rich in experiences in customer relations and strategic project management, has allowed me to lead high-value initiatives: launching new activities, optimizing processes, improving customer satisfaction.

  • Arabic

    Native or bilingual

  • French

    Fluent

  • English

    Conversational

Can work on-site
Tunis (up to 50km)

Experience

  • Teleperformance
    Project Manager
    TELECOMMUNICATIONS
    May 2022 - March 2026 (3 years and 10 months)
    Tunisia
    Implementation of new activities Project Management of optimization projects Transformation project management Contributing to the writing of tender responses
    Teleperformance
    Microsoft Project PMP Certification Strategic Planning Project Management Call Center
  • Teleperformance
    Project Officer
    January 2001 - January 2019 (18 years)
    Ben Arous, Tunisia
    Implementation of new activities Project planning Management of project committees Ensuring post-implementation KPI monitoring
    Other missions Program manager-Quality Manager-WFM Manager- Operational Unit Manager-Team Manager- Customer Advisor
  • Téléperformance Tunisie
    Production Manager
    January 2019 - January 2022 (3 years)
    Ben Arous, BA, Tunisia
    Management of an activity [SFR France - Orange Tunisia] Monitoring of strategic KPIs Customer relationship management. Human resources management and optimization.

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Education

  • Trainer Certified by Medsirat
    PMP institute
    Formateur Certifié de la part de Medsirat
  • PMP® Certification
    scrum .org PSM I ® Teleperformance
    2025
    Certification PMP®
Check out Ali's education

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