Freelancer profile translated to English.

Description

I am an administrative social agent.

I ensure the reception, information, and guidance of users, while managing the administrative follow-up of their files. I collect and update information, prepare necessary documents, and assist individuals in their procedures. Organized, attentive, and rigorous, I contribute to the smooth running of the service and ensure reliable and quality administrative support.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
Turkish
Native or bilingual
Kurdish
Native or bilingual
Azerbaijani
Fluent

Workplace preferences

Can work on-site

Marseille (up to 50km)

Test-SA
Administrative Agent
March 2025 - April 2025 (1 month)
Marseille, France
Welcome visitors, answer phone calls, direct to the appropriate departments. Receive, sort, register, distribute incoming mail and prepare outgoing mail. Draft, format, and archive various documents (letters, reports, minutes...). Organize, classify, and archive paper or digital files.
Secretariat Administrative Management Associations Reception Agent
OK Service
Call Center Agent
October 2024 - January 2025 (3 months)
Handle incoming calls to meet customer needs. Assist and guide requesters towards adequate solutions. Update customer databases.
Fondation SJD (Saint jean de dieu)
Social Advisor
August 2023 - September 2023 (1 month)
Marseille, France
Maintain dialogue with requesters. Register each requester. Conduct interviews with requesters and analyze the situation. Prepare a list indicating their needs.