About Alicia
English
Native or bilingual
French
Native or bilingual
Italian
Fluent
Experience
- Tourlane / AscendiaACCOUNT MANAGER / SALES REPRESENTATIVE (B2C, B2B)TRAVEL AND TOURISMJuly 2025 - April 2026 (9 months)Reims, FranceManagement and development of a client portfolio (B2B, partnership proposals), personalized support on tailor-made offers, management of the entire sales cycle (discovery → closing → follow-up), customer loyalty, upselling, and optimization of the average basket, premium customer relations and high satisfaction requirements
- Rupella ConsultingBUSINESS DEVELOPER / SALES MANAGERHUMAN RESOURCESAugust 2025 - Today (1 year)Reims, FranceStructuring and developing commercial activity. Participation in the launch and optimization of offers. Implementation of sales processes and pipeline organization. Recruitment, training, and management of a sales team. Revenue growth (prospecting, closing). Headhunting and strategic recruitment.
- Covéa (Assurance)TELECNSULTANT & SALES REPRESENTATIVEOctober 2024 - February 2025 (4 months)Customer advice and sale of insurance contracts, management of incoming calls and emails, follow-up of requests,
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Education
- BTS Management AssistantLUXURY RECEPTIONIST2012BTS Assistante de Gestion
- nullClosers Group2024