Freelancer profile translated to English.

Description

Freelance administrative and executive assistant, I offer operational support for entrepreneurs and small businesses, remotely. My goal: to save you time, simplify your organization, and allow you to focus on your priorities.

I can handle:

Mailbox management and prioritization

Calendar organization and appointment scheduling

Client follow-up: responses, reminders, coordination

Internal organization: spreadsheets, reminders, operational follow-up

Social media management: scheduling, moderation, and follow-up (without content creation)

Daily operational support

I work on both ad-hoc and long-term assignments, according to your needs.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Dilife&Co
Administrative Assistant
May 2025 - September 2025 (4 months)
Basel, BS, Switzerland
Organization and Coordination: Management of schedules, appointment setting, follow-up of exchanges with clients and partners. Professional Reception and Communication: Direct contact with clients, drafting clear and polished emails and letters. Management of incoming and outgoing calls: telephone reception, message taking, information transmission, and client request follow-up.
Sixt Rent A Car
Senior Customer Service Coordinator
January 2022 - May 2025 (3 years and 4 months)
Basel, BS, Switzerland
Social Media and Forum Management: Responding to customer inquiries via private messages on social media and managing requests on forums. Training external partners: Training and supporting partners on internal processes and tools. Customer Satisfaction: Monitoring and managing customer requests, resolving issues, and improving user experience.
INNOV'EVENTS
Event Project Management Intern
January 2021 - February 2021 (1 month)
Mulhouse, France
Event Organization: Partner search, venue preparation, and operational management. Reception: Experience as a hostess, managing reception, and guiding participants. Social Media Management: Creation and management of social media accounts, content creation and publishing, community engagement.