Freelancer profile translated to English.
Back to original languageAbout Alicia
Virtual assistant specialized in administrative management, data entry, and customer support, I offer you 100% remote, rigorous, discreet, and professional assistance.
With over 3 years of experience in administrative assistance, I have worked in various sectors (real estate, mutual insurance, customer service) where I managed customer relations, complex files, databases, and coordination between teams.
In parallel, I developed an independent activity in digital marketing: content creation, e-books (via Canva), Instagram account management, and digital product sales. This allowed me to strengthen my skills in organization, digital tools, and online communication.
Offer available: 10-hour administrative support package – €150 incl. tax
This package includes:
Management of your emails & calendar
Data entry and CRM updates
Creation of simple documents (quotes, invoices, spreadsheets…)
Customer support via messaging or email
Administrative organization and follow-up
Adjustable package according to your needs. Contact me for a quick quote.
📍 I work exclusively remotely.
📧 Competent, responsive, and reliable, I am available for one-off or regular assignments.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Auto-entrepriseDigital Sole ProprietorSOCIAL NETWORKSJuly 2024 - Today (1 year and 11 months)Creation of digital content for Instagram and sale of digital products.Design of visuals with CanvaWriting and layout of e-booksSale of affiliate trainingManagement of a micro-business: customer relations, after-sales service, order tracking
- UGIPSManagerBANKING AND INSURANCESeptember 2023 - July 2024 (10 months)Chantilly, FranceAdministrative management of disability files in the provident sector:Compilation, monitoring, and processing of complex filesVerification of supporting documents and complianceManagement of disability annuity paymentsCommunication with policyholders and partnersRigorous work on sensitive data, in compliance with procedures
- CITYAReceptionist - Administrative AssistantREAL ESTATEFebruary 2021 - November 2021 (9 months)Montpellier, FrancePhysical and telephone reception at a real estate agency (100 to 200 calls/day)Customer guidance and call management for rental, management, and co-ownership servicesEntry and updating of administrative documentsSupport for teams in processing and organizing client filesMultitasking in a dynamic and structured environment
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Education
- BTS REAL ESTATE PROFESSIONSSUP'EXUP2019
- DWADIGITAL WEALTH ACADEMY2024MARKETING DIGITAL, TUNNEL DE VENTE, RÉSEAUX SOCIAUX, CAMPAGNES D'EMAILS, AUTOMATISATION
Skill set (12)
Categories
- Other