Freelancer profile translated to English.

Description

My name is Alicia, I am a remote customer relations manager. Having worked in the banking sector and also as a telephone salesperson, I will also carry out your teleoperator missions with quality. Used to managing calls and following up on customer requests, I will ensure fluid, professional and pleasant communication. Serious, organized and attentive, I am available for remote work missions.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Eodom
Customer relations manager
June 2025 - Today (1 year)
Receiving calls from social housing tenants to make appointments with technicians
Schedule management
Analysis of the problem encountered
Handling of the request in accordance with the contract signed with the landlords
Call center Telephone switchboard Remote customer service Advice Customer satisfaction
Credit Agricole Mutuel d'Aquitaine
Credit analyst
BANKING AND INSURANCE
May 2018 - April 2019 (1 year)
Bordeaux, France
Study of real estate development files
Financing of projects and monitoring of the progress of works
Credit Agricole Mutuel d'Aquitaine
Asset manager
BANKING AND INSURANCE
March 2015 - July 2016 (1 year and 3 months)
Bordeaux, France
Advice on private wealth management for high-end clients, carrying out wealth assessments and recommendations
Writing Advice Sales