Freelancer profile translated to English.
Back to original languageAbout Alicia
Do you want to accelerate your company's growth by delegating your time-consuming tasks and those outside your zone of genius?
Then you're in the right place👇🏻
Because if you continue to chase your endless to-do list today, you're stifling your business's momentum and exhausting yourself with operations.
➡️ I make your daily life smoother by managing what exhausts you, so you can focus on your expertise.
Here's how I support my clients daily:
📊 Operations: workflow optimization, coordination of service providers and recruitment, project tracking, and logistical management
📱 Content Management: multi-platform scheduling and distribution (podcasts, newsletters, YouTube, social media), creation and optimization of thumbnails, descriptions, and visuals, KPI analysis to improve performance
🤝 Customer Care: proactive customer service management and problem-solving on training platforms, coordination with technical teams
♾️ Customization: I continuously adapt to the evolution of your business and priorities, including recruitment support, sales page updates, and logistical organization for events and travel. I always adapt my support to my clients' evolving priorities.
My process:
1. I have 5 questions to understand your situation and needs.
2. Discovery call - We delve into the details of your needs. If I have enough information, I'll offer you a personalized package.
3. Mission launch
➡️ Contact me via private message to discuss your needs 📩
Bonus point: I laugh at all jokes, so you'll feel super funny collaborating with me.
French
Native or bilingual
English
Native or bilingual
Polish
Conversational
Korean
Conversational
Remote only
Primarily works remotely
Experience
- Team mateOps PartnerSOCIAL NETWORKSMay 2024 - Today (2 years and 1 month)Within the Team Mate team, we support our premium clients from strategy to the management of their content and operations.Tasks:Content & Visibility:Scheduling and publishing (podcasts, YouTube, LinkedIn, Instagram), creation and optimization of thumbnails, descriptions, and visualsFinance & Tracking:Bookkeeping and financial reporting for certain clientsSystems & Processes:Design of specialized GPTs to optimize internal processesLogistics & Coordination:Airbnb search, organization of travel and events.
- ExtraterrienAdministrative ManagerSOCIAL NETWORKSMay 2024 - Today (2 years and 1 month)My Tasks:Finance & Tracking:Bookkeeping, reporting, invoice tracking and sponsor reminders, coordination of transfers and service providersOperations & Logistics:Organization of filming, travel, and one-off missionsHuman Resources:Recruitment organization and internship file tracking
- Quantum WayCustomer Care ManagerHEALTH AND WELLNESSApril 2024 - June 2025 (1 year and 2 months)Tasks:Customer Service & Support:Personalized follow-up of requests, problem-solving on the training platform, and coordination with the technical team in case of bugsUsers & Platform:Processing financial aid applications, migration and updating of training content, improvement of customer experienceFinance & Reporting:Bookkeeping and monthly sales reporting, tracking and follow-up of unpaid invoicesOrganization & Processes:Updating internal processes and templates (Notion, Missive), onboarding and support of new employees
Reviews
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Bachelor's degree, Korean StudiesNational Institute of Languages and Civilizations of the East (Inalco)2019Licence, Études coréennes