About Alicia
About me
- Marketing audits and customer journey analysis;
- Definition and analysis of KPIs;
- Segmentation and analysis of purchasing behaviors;
- Local and digital marketing strategies;
- Functional design of dashboards (Power BI) for technical teams;
- Performance-oriented strategic recommendations.
French
Native or bilingual
Spanish
Native or bilingual
German
Conversational
Portuguese
Fluent
Experience
- indépendanteData Marketing and Marketing Strategy / Business Intelligence ConsultantOctober 2024 - Today (1 year and 9 months)As an independent consultant, I help SMEs and sales departments improve their performance through strategic data utilization.My added value lies in bridging the gap between key performance indicator (KPI) analysis and consumer behavioral psychology, in order to transform data into concrete and profitable marketing decisions.°Missions and responsibilities:- Customer journey audits- Analysis of sales journeys and flows.- Identification of friction points.- Conversion funnel optimization.°Data Marketing Strategy:- Customer base segmentation.- Analysis and decoding of purchasing behaviors.- Recommendations to maximize the impact of local marketing campaigns.°Business Intelligence Scoping- Definition of key performance indicators (KPIs).- Identification of essential metrics for business and brand management.°Deliverables- Local marketing activation plans.- Turnkey strategic reports with concrete recommendations to boost on-site sales (Nudge Marketing).- Conceptual mock-ups of Power BI dashboards: logical and functional structuring of indicators (KPIs) to guide technical teams in their development.- Brand positioning studies: behavioral audits transforming data into immediately actionable commercial actions.
- MP La sarrazVisual MerchandiserRETAIL (LARGE RETAILERS)February 2021 - September 2024 (3 years and 7 months)Visual MerchandiserAs a Visual Merchandiser, I contributed to optimizing the in-store customer experience through strategic product presentation, aimed at enhancing their attractiveness and boosting sales.Main responsibilities:
- Design and implement attractive window displays and sales areas, in line with brand identity.
- Optimize the customer journey to encourage product discovery and purchase.
- Implement merchandising recommendations and promotional campaigns.
- Analyze the commercial performance of different sales areas and adjust layouts based on results.
- Collaborate with sales teams to ensure optimal presentation of collections.
- Ensure compliance with visual standards, brand image, and product presentation quality.
- Participate in collection changes, seasonal reorganizations, and commercial operations.
Result:Through an approach combining aesthetics, purchasing behavior analysis, and customer experience optimization, I helped enhance products, improve their visibility, and support the point of sale's commercial performance.
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Education
- Digital Marketing & Social MediaCadschool Lausanne2026
- Marketing and Communication AssistantImacom2024