Freelancer profile translated to English.
Back to original languageAbout Alicia
Hello,
Organized, autonomous, and responsive, I have been supporting entrepreneurs and individuals for several years in the daily management of their activities.
👉 I concretely help you save time by taking care of:
• Email and customer message management
• Schedule and reservation organization
• Administrative follow-up and service provider coordination
• Customer relations (email, chat, support)
• Seasonal rental management (Airbnb, Booking…)
With a background in concierge services and digital project management, I easily adapt to your workflow to offer you simple, efficient, and reliable organization.
I work entirely remotely and can manage multiple tasks in parallel.
💬 My goal: to simplify your daily life and allow you to focus on what matters most.
Available quickly, I would be delighted to chat with you :)
Alicia Crozier
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- CONCIERGERIE COLIBRISole ProprietorshipJanuary 2016 - April 2026 (10 years and 3 months)Andernos-les-Bains, FranceComplete management of seasonal rentals (Airbnb, Booking) Responding to travelers (before / during / after stay) Reservation and calendar management Remote coordination of service providers (cleaning, maintenance) Optimization of customer experience and review management
- APPLICATION OKIDZFOUNDERSOFTWARE PUBLISHINGJanuary 2022 - January 2026 (4 years)Andernos-les-Bains, FranceDigital project management (mobile application) Client and partner relations Content creation and communication Performance analysis and optimization Autonomous organization and management of activities
- HOME'S COULEURSMANAGER Home Schooling AssociationCIVIC AND SOCIAL ORGANIZATIONSJanuary 2021 - August 2022 (1 year and 7 months)Pessac, FranceOrganization of workshops, meetings, outings, and events Coordination with families and management of exchanges Communication and networking of members Administrative management and logistical organization Community management and sense of service.
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Education
- DIGITAL MARKETING MANAGEMENT AND COMMERCIAL DEVELOPMENTCHILDCARE CAP2024MANAGEMENT MARKETING DIGITAL ET DÉVELOPPEMENT COMMERCIAL
- HIGH SCHOOL DIPLOMASTG2007BACCALAURÉAT