About Alicia
English
Native or bilingual
French
Native or bilingual
Experience
- Zest AgencyFounder & Digital Growth StrategistOctober 2025 - Today (8 months)Dubai - United Arab EmiratesGrowth partner for startups and scale-ups across Dubai and Belgium who need someone to bridge strategy and execution — not just talk about it.What I do:I don't just audit and advise. I get in the weeds with founders who are ready to scale but lack the systems, clarity, or bandwidth to do it alone.Services:Growth strategy & brand positioning: Define who you are, who you serve, and how to winLead generation & funnel optimization: Build systems that convert, not just look goodWebsite builds & optimization: Squarespace, WordPress, Lovable — new sites or fixing what's brokenE-commerce setup & optimization: Shopify stores that sell, not just showcaseContent, SEO & copywriting: Words that rank and convertMarketing automation & project management: Free your team from chaos so you can focus on growthWho I work with:Purpose-driven businesses (e-commerce, SaaS, digital services) that want a partner who understands both the strategic big picture and the operational reality of making it happen.Based in Dubai. Working worldwide. Let's build systems that scale.
- Poppy Mobility - D'Ieteren GroupDigital Brand ManagerJuly 2020 - September 2021 (1 year and 2 months)Brussels, BelgiumLed digital marketing for a B2B/B2C carsharing startup during peak COVID chaos — built and executed acquisition, retention, and partnership strategies while managing a remote team.Results that mattered:Grew prepaid sales +300% YoY through targeted email campaigns and social media activationRevamped Black Friday 2020 with "Make Friday Smart Again" campaign → +120% sales vs. 2019Built and managed a remote marketing team during lockdown (onboarded, coached, set daily objectives — all via Zoom)What I brought:Full-stack digital strategy — from growth loops to campaign execution. Reported directly to top management with monthly performance decks. Learned to move fast in a startup environment where there's no playbook and every euro counts.The reality check: This is where I learned that marketing isn't about pretty campaigns. It's about revenue, systems, and making things work with limited resources.
- TBWA BrusselsAccount ManagerJuly 2020 - September 2021 (1 year and 2 months)Brussels, BelgiumWorked at one of Belgium's top creative agencies managing high-profile clients across insurance (Touring), FMCG (Cécémel), and energy (Engie). Led strategic positioning workshops, coordinated creative and production teams, and delivered campaigns that hit sales targets while staying on budget.What I did:Ran 50+ sales and branding campaigns from brief to delivery. Managed client expectations, agency resources, and tight deadlines — all while keeping creative integrity intact. Coached junior account execs on client management and campaign execution.What I learned:How to translate business objectives into creative briefs that actually work. How to manage egos (client-side and agency-side). How to deliver under pressure without sacrificing quality.TBWA taught me that great work happens when strategy, creativity, and execution are locked in — and someone has to be the one keeping it all on track. That was me.
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Education
- Master 2 (M2)IHECS2017Master 2 (M2)
- Bachelor's degreeIHECS2015Bachelor's degree