Freelancer profile translated to English.

Description

Currently a freelancer, I support companies in the implementation and configuration of their CRM. Junior in the field but already endowed with solid versatility, I adapt each solution to the real needs of my clients to optimize their processes and improve their commercial management.

What I offer:

- CRM needs analysis and recommendations

- Configuration and implementation of the tool (CRM)

- Comprehensive training for teams on CRM usage

- Onboarding support

- Optimization of workflows and customer management

Curious, rigorous, and results-oriented, I make it a point of honor to offer simple, effective solutions adapted to each structure.

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent

Workplace preferences

Can work on-site

Bayonne (up to 50km)

Riviera Sailing Events
Versatile Management Assistant
TRAVEL AND TOURISM
April 2025 - August 2025 (4 months)
Monaco
Implementation of a CRM for customer tracking and sales management. Setup of internal management tools to improve company organization. Monthly preparation of accounting and financial documents for management. Monitoring and analysis of performance indicators (revenue, attendance, occupancy rate). Contribution to the improvement of monthly reporting. Development of a cost optimization strategy (supplier negotiations). Assistance with monthly accounting with an external accountant (filing, data entry, verification), up to the annual balance sheet closing. Organization and planning of sea outings. Customer reception and hostess role, ensuring high-end service on board the boats.
CRM Organization Consulting Marketing Project Management Management Consulting
Westminster Hotel & Spa
Barmaid
February 2025 - February 2025
Nice, France
- Making cocktails
- Preparing weekly orders
- Serving customers with trays
Les Hortensias du lac
Receptionist Intern
October 2024 - October 2024
New Aquitaine, France
Customer reception. Reservation management.
Check-in, Check-out. Organization of seminars and group events.