About Ali
French
Native or bilingual
English
Fluent
Experience
- Pause professionnelleProfessional TrainingJanuary 2025 - December 2025 (11 months)Targeted skills development:- Python (NumPy, Pandas) – Udemy- Power BI – Udemy- Google Analytics – SkillshopAnalytics Engineer Path (ongoing):- Snowflake & modern data stack ecosystem- DBT & analytics transformations- Orchestration & pipelines (Apache Airflow)- Data deployment & environment (Docker, Git)- Data visualization (Tableau, Metabase)Personal project:Setting up an open-source toolkit with reusable dashboard templates.Objective: Consolidate a Data Analyst positioning focused on BI, data structuring, and steering tools, with a progressive transition towards analytics engineering.
- MangopayData AnalystBANKING AND INSURANCEOctober 2018 - December 2024 (6 years and 2 months)Paris, FranceMangopay is a leading European fintech for payment solutions, founded in 2013, with a capital of €27,201,000. The company has 500 employees across several European countries.I was hired at the startup's inception and grew with it during its hypergrowth phase, until it became a key player in Europe.I joined the Customer Success team (which has evolved several times) to help maximize customer satisfaction and retention through actionable data analysis and dashboards.The team consisted of Customer Success Managers and their Head for existing clients, Solution Engineers and their Head for new client onboarding, all led by the VP Customer Success.My responsibilities:- Automating data desynchronization reconciliation through exports and scripts.- Analyzing bugs and issues using data for diagnosis and product improvements.- Incident management with analysis of customer impact and reconciliation (desynchronized payments).- Cross-functional behavioral analysis (e.g., fraud patterns, etc.).- Creating client data reports with key metrics (Acceptance rate, Error rate, Fraud rate, time to submit (KYC/KYB), etc.).- Creating Mangopay data reports on performance (new/existing clients, revenue, forecast, upsells).- Specific client data support.- Ad hoc Excel reports upon request.- Managing data needs.Here is the link to the KYC / KYC analysis project I worked on:Here is the link to the payment behavior analysis project I worked on:Technical context: Kibana, Elasticsearch, MSQL, SQL, Python, Salesforce, CRM Analytics, JIRA, Notion, Kanban, SCRUM, Looker, Excel, VBA excel, Microsoft Office, Google Suite, Snowflake, REST API.
- AXA FranceSupport / Production AnalystBANKING AND INSURANCEOctober 2016 - October 2018 (2 years)Nanterre, FranceAxa is a global leader in French insurance, a multinational present in 50 countries with 154,000 employees and distributors serving 95 million clients. The company generates €110 billion in revenue in 2024.As a contractor for Devoteam with the client Axa, I joined the PPSI (Information System Performance Steering) team. The objective was to contribute to the production monitoring of EDM (Electronic Document Management) applications and Web applications.The team consisted of a manager responsible for several application areas and a lead for the EDM part. I worked in the EDM area and also in other web application areas.My responsibilities:- Monitoring of processes, WebServices, server performance, and incidents (failed flows, server problems) for EDM and Web applications.- Analysis of logs related to the operation of various batches and recovery of failed flows.- Level 1 support (user assistance) and Level 2 support (technical issues) for EDM.- Development of scripts for automating EDM tasks.- Reporting incidents to Level 3 technical experts (EDM and Web applications).- Writing operational procedures for activities.Technical context: Windows Server, Kibana, Citrix, VBA Excel, DOS, JIRA.
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Education
- Professional Bachelor's Degree, Digital and Multimedia ProfessionsUniversité de Versailles Saint-Quentin-en-Yvelines2016Licence professionnelle, Métiers du numérique et du multimédia
- Higher National Diploma, Software Solutions and Business ApplicationsCFA IMC Randstad2014Brevet de technicien supérieur, Solutions Logiciel et Application Métier
Certifications
- Professional Bachelor's Degree, Digital and Multimedia ProfessionsIUT de Vélizy2016