Alf Voigt

Professional accounting for the self-employed and small businesses. Feel free to contact me.

I work as a freelance specialist in accounts receivable and finance operations. I help companies stabilize payment processes, reduce outstanding receivables, and structurally solve complex finance cases. I work hands-on, data-driven, and with a clear focus on what really works in day-to-day business.

My focus is on project-based collaboration, process optimization, and operational support in ongoing operations. Especially in the context of payment platforms, subscription models, recurring billing, and international receivables processes.

Among other things, I analyze and clarify payment disruptions, disputes, and chargebacks. I optimize dunning processes and receivables management to reduce escalations and speed up incoming payments. I analyze data to make risks, error sources, and systemic causes visible, for example, incorrect payment methods, faulty booking logic, or unclear responsibilities.

I support with system issues related to billing, payments, and finance tools, including ticket processing, coordination with internal teams, and clean documentation. I establish clear workflows for escalation and clarification cases, define checking steps, standards, and handovers, and ensure that cases are processed in a traceable manner.

I am exclusively looking for independent projects and freelance mandates in the areas of Finance Operations, Accounts Receivable, and Process Optimization. Remote or hybrid work possible, depending on the project.

As a freelance commercial agent, I sold fittings and system solutions for the commercial and public sector, for example for washrooms in schools, daycare centers, hospitals, nursing homes, sports facilities, authorities, and industry. The goal was to place projects early, support tenders, and successfully conclude orders through specialized wholesalers and trades.

I built up new customers and looked after existing ones, including HVAC planners, architects, operators, construction departments, plumbing and heating specialists, and specialized wholesalers. I assessed needs on-site, presented suitable solutions, and clarified technical requirements, such as hygiene, vandalism protection, water saving, standards, installation conditions, and spare parts supply.

I identified projects and tenders, supported specifications, and contributed product suggestions to planning documents. I coordinated offers through the sales channel, agreed on prices and conditions, and closely accompanied the process up to delivery. I provided samples, product documentation, and proof of performance, conducted training sessions, and resolved objections professionally.

I maintained an active pipeline, documented activities, and regularly reported on sales, forecasts, and project status. I handled complaints and technical inquiries and followed up with the internal sales department, technical department, and logistics until resolution, ensuring construction sites were completed on time.

As an area sales manager in field sales for an industrial company like RADA, I was responsible for sales in the Hamburg and Schleswig Holstein region. The goal was to expand existing customer relationships, acquire new customers, and manage projects cleanly from inquiry to closing.

I looked after customers from trade, specialized wholesale, planning offices, and industry, depending on the portfolio and sales channel. I analyzed needs, presented solutions, created or coordinated offers, and negotiated prices and conditions. I introduced new products, implemented cross-selling, and established long-term framework agreements.

I planned and conducted on-site appointments, recorded requirements, clarified technical details, and involved internal interfaces, such as technical, inside sales, order processing, and logistics. I tracked delivery dates, managed escalations, and accompanied complaints until resolution, ensuring customer projects ran smoothly.

I monitored the market and competition, identified potentials in the region, and maintained an active pipeline. I documented activities in the CRM, created visit reports, and regularly reported on sales, forecasts, and target achievement. I derived measures to increase closing rates and develop the region predictably.