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Alfred KetchianAK

Alfred Ketchian

Supermalter

IT Transition Manager | IT Project Director

€1,050/day
17 projects
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Alfred

Hello,

**IT Project Manager & Transition Manager**, I work on IT production and infrastructure to turn around critical situations, make operations reliable, and restore IT continuity.


For over 15 years, I've been called in when **things get stuck**: degraded run, team reorganization needed, strategic project under pressure.
My approach is based on three principles: **listening to the teams, translating strategy into a concrete plan, and quickly removing obstacles**.



**Areas of intervention**:
  • IT Production (MCO, ITIL, supervision, automation)
  • Strategic Projects (scoping, delivery, governance, budgets, risks)
  • Infrastructure & Architecture (urbanization, rationalization, obsolescence)
  • Change Management (RACI, coaching, team support)
  • Governance (steering committees, executive reporting, arbitration)

Pragmatic, hybrid, value-oriented**, my goal is to **get projects and production back on track quicklywhile creating the conditions for sustainable performance.
  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km), Orléans (up to 50km), Tours (up to 10km), Bordeaux (up to 30km), Sens (up to 30km)

Experience

  • CrĂ©dit Agricole-GIP
    Project Director - Architecture
    BANKING AND INSURANCE
    October 2025 - Today (8 months)
    Paris, France
    Description

    Director of the Architecture Stream and Deputy Director of the PORTAL Program, I am leading the design within the PORTAL Strategic Program - OpenShift NextGen, which aims to replace the OpenStack platform with a modern, high-performance, and secure cloud-native solution.

    My scope of intervention includes:
    • Validation of HLD and LLD architecture documents.
    • Collection, formalization, and tracking of architecture and security requirements.
    • Design and validation of technical solutions on OpenShift (containers, orchestration, CI/CD, security, networks, storage, observability, monitoring).
    • Coordination with other program streams to ensure deliverable consistency.
    • Facilitation of design committees and governance bodies (Architecture Board).
    • Production of regular dashboards and reports for Program Management.

    Expected deliverables: validated architecture documents, technical and security documentation, executive reporting, contributions to technical arbitration.
    Program Management Project Management IT Architecture Team Management Agile Methodology
  • Covea
    Business Analyst - IT Architecture & Non-Functional Requirements
    BANKING AND INSURANCE
    January 2025 - August 2025 (7 months)
    Paris, France

    Redesign of the Architecture Framework & NFRs

    Evolution of the IT Architecture Framework and Structuring of the Non-Functional Requirements (NFRs) repository, to secure the necessary budgets for the transformation program launch in 2026.

    Strategic Scoping & Governance
    • Assessment of the existing architecture framework / identification of pain points
    • Benchmark of the Cova Architecture Framework vs. State-of-the-art (TOGAF/ARCHIMATE)
    • Gap analysis and definition of a transformation target, phased roadmap, and associated deliverables
    • Cost estimation, project effort, prioritization, planning for 12-18 months for completion by January 2026

    Operational Management
    • Facilitation of workshops with architecture, security, urban planning, and IT project teams
    • Structuring of milestones, deliverable production, consolidated reporting to the DSIN
    • Cross-functional coordination with relevant departments (business, infra, security, data…)

    NFRs Workstream: Structuring & Integration
    • Review of the existing NFR backlog (approx. 40 requirements organized by theme)
    • Analysis of existing requirements against ISO 25010 standard.
    • Integration of DORA / GDPR regulatory requirements into the CovĂ©a requirements repository.
    • Dedicated governance: arbitration, project links, centralized documentation
    • Integration of NFRs into IT processes (A4P), and tools (Confluence, ServiceNow)

    Change Management
    • Production of communication and buy-in materials
    • Targeted training on new requirements and the architecture framework
    • Preparation for handover for execution in 2026
    Complex Project Management IT Architecture Team Leadership Regulatory Compliance Strategic Scoping
  • CrĂ©dit Agricole-GIP
    Program Director – Adoption of New Tech technologies – CA-GIP / Crédit Agricole
    BANKING AND INSURANCE
    January 2023 - January 2025 (2 years)
    Saint-Quentin-en-Yvelines, France
    Direction of the strategic “New Tech” programaimed at accelerating the adoption of containerization (OpenShift) and automation (Ansible Automation Platform) across the Crédit Agricole group.

    Achievements:

    Strategy & Governance
    • Definition of the IT CAGIP strategy for containerization and automation scope
    • Roadmap, scoping, planning, risk management, value proposition to business units.
    • Budget construction and management (€1.8M - 1600 person-days)
    • Definition of technological orientations, validation of architectural choices

    Management & Organization
    • Management of a team of 20 internal and external engineers (Build & Run)
    • Structuring intoSquads(DevOps, Operations, Delivery…) with SLA/KPI logic and high service quality standards.
    • Continuous skill development and role formalization.

    Technical Management & Industrialization
    • Supervision of infrastructure projects and OpenShift/Docker platforms in **Agile mode**.
    *Construction of over 300 OpenShift clustersacross multiple sites, serving 200,000 daily users.
    • Industrialization of Build, improvement ofTime to Market
    • Strengthening ofIT resilience, scalability, and reliabilityof production environments
    • Maintenance in operational conditions (MCO) of the containerized base

    Budget & Procurement
    • Management of RFPs and negotiation with strategic suppliers (Red Hat, IBM, …)
    • Interface with procurement, finance, HR teams, and external partners (ESNs, publishers…)

    Coordination & Communication
    • Cross-functional collaboration with cybersecurity, network, storage, and cloud teams
    • Representation of the program instrategic committees (CODIR)and technical committees
    • Weekly reporting, **facilitation of user forums**, and change management support to accelerate adoption.
    OpenShift Project Management Agile Methodology Change Management IT Infrastructure

Reviews

5.0

Out of 6 ratings

P

Pierre-François

Crédit Agricole-GIP

Reviewed on 1/13/2025

Alfred is a highly experienced profile whose advice and posture are highly valued in the context of high-stakes IT Production (banking). I particularly recommend him to CoDir or ComEx members seeking key expertise to lead technological transition projects.
P

Pierre-François

Crédit Agricole-GIP

Reviewed on 6/17/2022

A great manager whom I highly recommend.

Recommendations

NK
FU
FU
+1
Nabil Kotti and 3 other people have recommended Alfred

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Education

  • MBA
    ESSCA / Université de SHERBROOKE (CA)
    2010
    - Management des organisations - Finance - Gestion des Ressources Humaines
  • CESI Engineer - IT Project Management Option
    CESI
    1994
    - Conduite des projets informatiques - Aptitude à fédérer stratégie d’entreprise et choix technologiques innovants

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