Freelancer profile translated to English.

Description

PRODUCT OWNER / BUSINESS ANALYST / MOA

Holder of a Bac+5 in Digital Marketing, I am currently working as a MOA consultant at SNCF Voyageurs, on the Octopus TGV application.

My role involves ensuring coordination between business and technical teams, structuring requirements, leading project committees, and guaranteeing the quality of deliverables.

Thanks to my expertise in agile methodologies, functional analysis, and user support, I actively contribute to the digital transformation of SNCF's IS.

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Can work on-site

Paris (up to 10km)

Sncf Immobilier
Data Audit
PUBLIC SECTOR
February 2026 - May 2026 (3 months)
Saint-Denis, France
Consultant for the SNCF Immobilier department as part of a data tool audit.

Main missions:

• Support directors in preparing and scoping the audit (objectives, scope, schedule)
• Collect, centralize, and organize documents and data necessary for the audit (+400 documents received)
• Conduct preliminary analyses to identify risk areas and key issues (maturity matrix)
• Contribute to conducting interviews with stakeholders (preparation of questions, note-taking, drafting and sending minutes)
• Synthesize the information gathered and ensure its structured presentation (4 deliverables: diagnosis v1, diagnosis v2, improvement plan v1, final presentation)
• Participate in the analysis of discrepancies between observed practices and expected standards
• Produce presentation materials (slides, intermediate deliverables) for directors
• Monitor audit progress and update management tools (schedule, progress percentage, risks, weekly Flash Report)
• Participate in formulating operational recommendations based on findings
• Contribute to drafting the final audit report and preparing client presentations
SNCF Voyageurs
MOA OCTOPUS TGV Application
TRANSPORTATION
December 2024 - Today (1 year and 8 months)
Saint-Denis, France
Consultant for the SNCF Voyageurs Operations Department

MOA Business Support OCTOPUS TGV

Main missions:

• Weekly and monthly update of steering documents and trajectory monitoring.
• Preparation and facilitation of user meetings and committees: Digi MV SOON, Digi OCTOPUS, risks, COPROJ OCTOPUS (PULSIV and PASS), COMUT TT and GOH.
• Definition of the testing strategy for each release and drafting of test plans and reports (OCTOPUS, P@S, substitution tests).
• Weekly monitoring of anomalies, evolutions, and rejections (analysis and corrective actions).
• Drafting, prioritization, and presentation of business requirements (BR) to the IT department.
• Creation of materials (PowerPoint, TUTORIAL videos) for OCTOPUS training, demonstrations, and seminars.
• User training: OCTOPUS modules (0, PTP, MAJ), works, and technical trains.
• Regular updating and population of associated SharePoint sites.
• Drafting summary notes, workshop minutes, and MOD OP (step-by-step in PPT and videos).
• Monitoring of KPIs and passenger information quality via Power BI.
• Analysis of inconsistent data (XML, user processing tools) and implementation of corrective actions.
• Annual HDS order and PCA update.
• Conducting REX (satisfaction questionnaires, field reports) and continuous improvement.
• User support: managing requests, JIRA tickets, and support during critical periods (strikes, high traffic).
• Facilitation of scoping workshops and participation in IS transformation workshops impacting OCTOPUS (OCTOPUS replacement in 2030: HARMONIE)
• Preparation and facilitation of release demos and annual OCTOPUS seminars
Le Point
Product Owner Website & Mobile Application
PRESS AND MEDIA
September 2022 - August 2024 (1 year and 11 months)
Paris, France
Product Owner Subscriptions Marketing – Le Point

My missions:
•Project Management:
•Development and monitoring of the strategic roadmap for subscription marketing and the mobile application.
•Coordination between technical, marketing, and stakeholder teams to align functional objectives and technical constraints.
•Prioritization and management of the product backlog, ensuring a balance between innovation, optimization, and user needs.
•Optimization of subscriber journeys:
•Analysis of user behavior and market data to refine subscription offers.
•Creation of engaging and optimized subscription experiences to maximize subscriber conversion and retention.
•Testing and implementation of new performance-oriented digital marketing strategies.
•Mobile application development:
•Research and proposal of new features meeting user expectations and market trends.
•Collaboration with UX/UI teams to ensure smooth navigation and a quality user experience.
•Monitoring application performance and implementing continuous improvement actions.
•Collaboration and operational monitoring:
•Preparation of meeting materials and facilitation of project committees.
•Drafting functional specifications and workshop minutes.
•Monitoring key performance indicators (KPIs) and drafting progress reports.
•User training and support:
•Design and updating of training materials related to product evolutions.
•Organization of demonstrations and training sessions for internal teams.
•User assistance during periods of high activity (new launches, critical updates).
•Continuous improvement and innovation:
•Analysis of user feedback and implementation of appropriate solutions