Freelancer profile translated to English.

Description

Leader, project owner: do you want to launch, overhaul, or secure a digital project without navigating blindly between agencies, freelancers, and technical providers?

Founder of White Heart Agency and Operations Director of an IT outsourcing SME, I support leaders who refuse to outsource their digital strategy to blind execution.

My added value: I combine the business vision of a leader, the technical expertise of a web integrator, and the operational rigor of an operations director. You no longer have to translate your needs between three intermediaries; I think of your project as a strategic asset, not just a deliverable.

What I can concretely bring you:

- Digital project management (scoping, architecture, steering, monitoring)

- Website creation & redesign (WordPress, custom ecosystems)

- SEO — Natural referencing & visibility strategy

- SEA — Google Ads / Meta Ads advertising

- WordPress maintenance and secure web hosting

- ERP & CRM integration (Odoo)

- Digital asset security (Process Sentry)

- Operations structuring: procedures, business repository, client onboarding

I work with SME leaders, ambitious project owners, and companies in transformation who want sustainable digital foundations, not turnkey websites to be rebuilt every 18 months.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

White Heart Agency
Founder / CEO
DIGITAL AND IT
March 2023 - Today (3 years and 4 months)
Montpellier, France
Founder of White Heart Agency, an agency specializing in structuring, securing, and evolving digital projects for leaders and project owners.

My conviction: a digital project is a strategic asset, not a deliverable. I bridge the gap between business vision, technical choices, and operational reality.

My areas of intervention:
- Digital project management (scoping, architecture, deployment, monitoring)
- Website creation & redesign (WordPress, custom ecosystems)
- SEO — Natural referencing and visibility strategies
- SEA — Digital advertising (Google Ads, Meta Ads)
- WordPress maintenance and secure web hosting
- ERP & CRM integration (Odoo)
- Process Sentry — Digital asset security

I manage projects end-to-end, always maintaining alignment between the leader's vision, technical feasibility, and long-term profitability. My approach: build sustainable digital foundations capable of evolving without being rebuilt every 18 months.

Clients: SME leaders, ambitious project owners, companies undergoing digital transformation.
ERP Implementation ERP Integration Web Project Management Wordpress Natural Referencing
S.A.R.L INGELAN
Operations Director
DIGITAL AND IT
September 2023 - Today (2 years and 10 months)
Montpellier, France
Operations Director at Ingelan, a company specializing in IT outsourcing, cybersecurity, and electronic security (Verkada, LockSelf, Bitdefender).

My main responsibilities:
- Global operational and management oversight (strategy, management committee, reporting)
- Structuring and deploying internal transformation projects
- Building and maintaining the business repository: procedures, quality, manuals (Technicians, Sales, HR, Administrative)
- HR Management: recruitment, salary scale, benefits, onboarding, satisfaction surveys, employee representative committee
- Sales Management: brochures, marketing strategy, social networks, client process
- Infrastructure & Security Supervision (SharePoint, Odoo, LockSelf, GDPR, DUERP)
- Client follow-up: onboarding, satisfaction, key account management

I transform management's insights into concrete, documented, and scalable processes. My contribution: structure the company so that it operates without operational dependence on the leader, while ensuring service quality and compliance (Metallurgy, GDPR, workplace safety).
Operations Management Change Management Team Management Consulting Project Management