Freelancer profile translated to English.
Back to original languageAbout Alexis
💻 IT & Telecom Consultant | GLPI Expert
With over 7 years of experience in systems & network administration, I support companies and organizations in managing and optimizing their IT infrastructures. As a GLPI (ITSM) specialist, I handle missions ranging from technical audits to the implementation of tailor-made solutions: asset management, CMDB, service catalog, automations, and KPI indicators.
In parallel, I work on IT and telecom outsourcing projects:
Windows & Linux Server Administration
Backups and security (Veeam, Stormshield)
VOIP telephony, fiber, and mobile
Email, domains, showcase websites
User support (L1/L2) and training
🔹 My strengths:
Recognized GLPI expertise (deployment, optimization, training, support)
Multi-environment experience (VSEs, SMEs, large groups)
Partnerships with Free Pro, Dell, Unyc
Ability to combine strategic vision and field operations
📍 Based in Occitanie, I work remotely or on-site, in France and internationally.
Spanish
Fluent
English
Conversational
French
Native or bilingual
Can work on-site
Perpignan (up to 50km), Montpellier (up to 20km), Sète (up to 30km)
Experience
- ITSM FactoryITSM Consultant GLPI ExpertJuly 2023 - Today (2 years and 11 months)• IT asset management from VSEs to international groups• Service catalog for users• Custom notification system• CMDB• Dematerialization for general services• KPI indicators• Project management• Contract, supplier, contact management• Certificate, domain, license management• Multi-entity management (sites, subsidiaries, etc.)• Stock management• Custom alerts• Custom forms• Management of all types of objects
- APATECIT ConsultantJune 2019 - Today (7 years)Baho, France✓ Global IT asset management✓ Sales of all types of IT equipment✓ Telecom and internet operator✓ Server setup (Application, file, web, etc.)✓ Domain name, email address, hosting management✓ Backup and cloud solutions✓ Level 1 & 2 troubleshooting✓ Implementation of complex IT asset management (L3)• Free Pro Partner• Unyc Partner• Dell Partner• Stormshield Certified (Firewall)
- PromeoIT ManagerOctober 2018 - May 2019 (7 months)Sete, France• IT budget management for 2 companies• Infrastructure management (VMware environment, Veeam Backup & replication)• Management of 25 Windows & Linux servers• Consulting, troubleshooting & maintenance of IT systems for 2 hotels + partners + 3 other subsidiaries• Direct communication with end-users, service providers, suppliers• Complete technical management (hardware & software)• Approximately 100 user workstations• Autonomous park management
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Education
- Scientific Baccalaureate with IT specializationLycée François Arago2014Note de 20/20 au projet SI de fin d'année Création d'un site web HTML/CSS Création de virus informatiques
- DUT in Computer ScienceIUT Montpellier2016Matières Informatiques (50%) Analyse – Conception et développement d’applications Architecture matérielle – Système d’exploitation – Réseaux Algorithmique – Programmation – Langages. Bases de données Projet informatique (travail en autonomie) Matières Complémentaires (50%) Mathématiques Economie-Gestion-Organisation-Droit Expression communication Anglais Projet personnel