About Alexis
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Tropical consultingVIP Team ManagerSeptember 2024 - December 2025 (1 year and 3 months)MauritiusLeading and mentoring a team of VIP account managers to ensure top-tier service and customer retention. Designing and implementing VIP engagement strategies. Conducting in-depth data analysis to optimize strategies.
- Tech4s groupSenior VIP Account ManagerApril 2023 - August 2024 (1 year and 4 months)MaltaManaging a portfolio of valuable VIP players accounts. Training and follow-up of newVIP agents Competitive intelligence analysis Reactivation of inactive players and retention optimization
- OpexTeam Leader in Sales / ReactivationSeptember 2022 - March 2023 (6 months)MaltaReactivation of customers to prevent them from becoming dormant using sales technics and industry knowledges Team leader of the sales department Competitive intelligence analyst
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Education
- Diploma in tourismLycée polyvalent de Chamalières2012Diploma in tourism
- High school diplomaLycée de Virlogeux2009High school diploma