Freelancer profile translated to English.
Back to original languageAbout Alexis
Founder of The Sales Engine. We help sales teams prospect smarter with data and AI.
What we do:
Building outbound prospecting systems: ICP, buying signals, scoring, personalized messages at scale
Implementation and optimization
Data strategy to structure a sales organization that scales
For whom:
Growing SMEs, B2B/SaaS startups, and agencies looking to industrialize their acquisition without piling on tools.
Want to discuss? Book 30 minutes on my calendar.
French
Native or bilingual
English
Fluent
Spanish
Fluent
Can work on-site
Paris (up to 50km)
Experience
- PixidProduct Manager & PMOTECHJanuary 2025 - October 2025 (9 months)Paris, FranceManaged the migration of CRM to a unified, data-driven Service Cloud and Knowledge Base (internal & external).Improved customer satisfaction through the deployment of Salesforce Service Cloud and collaborative support models.Optimized the end-to-end support journey by leveraging Salesforce AI (Einstein Chatbot, Agentforce).
- Christian LouboutinFreelance Omnichannel Product ManagerLUXURY GOODSOctober 2023 - October 2024 (1 year)Paris, FranceManaged the following areas: NPS, Clienteling iOS App, Salesforce & Marketing Cloud, Service Cloud & Customer CareIdentified business needsWrote User Stories based on business needsPrepared PI Planning and Sprint ReviewsPrioritized and maintained a backlog of User StoriesEnsured the product was aligned with customer strategy objectivesParticipated in daily meetings and activity planningEnsured the development team understood the product backlogCollaborated with business and development teams to assess the feasibility of future product developmentsRedefined and updated the product backlog based on received feedbackManaged interdependencies with other teams
- Back MarketSalesforce Product ManagerE-COMMERCEMarch 2022 - July 2023 (1 year and 5 months)Paris, FranceRole: Salesforce Product Manager at BackMarket.Achievements:Developed and implemented a vision for vendor lifecycle management on Salesforce.Fully implemented the vendor support experience on Salesforce.Improved agent experience on Service Cloud, notably with OmniChannel.Results:- Resolution Time halved in 1 year
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Education
- Executive ProgramMassachusetts Institute of Technology2025Designing AI Products & Services
- Master of ManagementESSEC Business School2019Master in Management - Grande Ecole
Certifications
- Service Cloud ConsultantSalesforce2025
- Certified Salesforce AdministratorSalesforce2022