Alexia F.

Management of customer complaints, indicator monitoring, root cause analysis, action plan monitoring, creation and updating of customer specifications, development of Food Safety Culture, participation in customer and certification audits.

Metrology management, Internal audit, Participation in non-conformity management, Staff training, Document system management, Indicator updates.

Supervision of the Quality Assurance team, Participation in the implementation and management of the QMS (Change management, deviation management, risk management, supplier and subcontractor management, ...), Participation in the implementation and management of the document system, Implementation and monitoring of indicators, Supervision of the equipment fleet, Coordination of qualification/validation activities, Staff training, Supervision of risk analyses and associated actions, Non-conformity management and root cause analyses, Internal audit.