Alexia Carmien

After six years of experience as a specialized advisor in provident and supplementary health insurance, I now support self-employed individuals, VSEs/SMEs, and insurance professionals as a digital & administrative assistant.

Accustomed to regulated environments, I have mastered compliance (legal framework, contractual documents, respect for medical confidentiality), client relations, and sensitive file management. I help you structure and streamline your back office so you can focus on your core business.

Specifically, I can handle:

• Daily administrative management (emails, mail, calendars, file preparation and follow-up)

• Contract and client relationship management (follow-up, reminders, reporting, database updates)

• Pre-accounting and invoicing (payment tracking, dashboards, preparation for the accountant)

• Implementation and use of digital tools (CRM, shared spaces, simple automations, collaborative platforms)

• Basic digital marketing support (content posting, simple newsletters, social media management according to your directives).

Organized, rigorous, and autonomous, I am committed to the confidentiality of the information entrusted to me and to clear and regular communication.

Let's discuss your needs: I can assist with one-off tasks (overload, replacement, specific project) or regular support, remotely.