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Description

👋 Me in a few words

🧩 CRM & Digital Marketing Consultant for over 7 years

🔧 Specialist in HubSpot, Zoho, Salesforce & Pipedrive and many more!

⚙️ Expert in process automation & CRM optimization

📊 Creation of decision-making reports and dashboards

🎯 I help SMEs, startups & freelancers to structure their sales and save time

🤝 Clear, educational & results-oriented support

🚀 Why hire me?

With over 7 years of experience in customer relationship management, my role is simple: to make your CRM more efficient, clearer, and above all, truly useful for your business.

Your CRM becomes a real performance tool:

less manual tasks,

automated processes,

better visibility on your leads and pipelines,

dashboards that finally give you the right information.

🧠 My skills:

🧱 CRM implementation and customization

⚙️ Automation & optimization of your CRM processes (workflows, triggers, tasks, nurturing, auto-updates)

📊 Reporting & dashboards (KPIs, pipeline tracking, sales performance, forecasts)

🔄 Integration of the CRM with your other tools (emailing, website, forms, etc.)

🎯 Sales pipeline management so that nothing escapes you

👨‍🏫 Training your team for simple & sustainable adoption

🧼 Data structuring and cleaning

SMEs, startups, marketing agencies, e-commerce, professional services, real estate...

🙋 Who am I?

A versatile CRM consultant, passionate about optimization and processes, I help companies make their tools simpler, smoother, and more efficient.

Flexible, attentive, and results-oriented: I'm here to make your CRM as powerful as possible.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

helloDarwin
Digital Advisor Team Lead
April 2023 - March 2024 (11 months)
Montreal, QC, Canada
Recruitment of new digital advisors Onboarding and training of digital advisors Daily support for team members Weekly meetings and quarterly evaluations with digital advisors Assistance and support in implementing the new HubSpot CRM within the company Setting up internal and external processes and automations (emailing, follow-ups, no-shows, and sales pipeline) Creating and managing reporting for the team of digital advisors Project management for new HelloDarwin offers (PCAN and Hello+)
Hubspot Emailing Zoho CRM Project Management Pipedrive
Parkour3
Hubspot Marketing Advisor
July 2022 - December 2022 (5 months)
Montreal, QC, Canada
Configure and implement HubSpot for clients Enhance the use of HubSpot for current clients to generate additional revenue, both for clients and the agency Create digital campaign strategies in collaboration with the team Participate in the ideation of creative concepts for campaigns and web marketing actions Collaborate on the creation of web marketing strategies Contribute to identifying business opportunities in Google Analytics and Google Ads for current and potential clients.
Cyberpublicity
Account Director
April 2021 - July 2022 (1 year and 3 months)
Montreal, QC, Canada
Identify concrete business opportunities and support companies in Quebec and France in their marketing strategies: Analyze Google Ads campaigns to identify areas for improvement Present CyberPublicity's solutions to prospects and new clients