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Alexei Cepeda ManríquezAC

Alexei Cepeda Manríquez

Senior Crisis, Business Continuity & DO Consultant

€370/day
Barcelona, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Alexei

Senior consultant with over 25 years of experience in crisis management, leadership, organizational development, and business continuity in highly complex environments.

I have supported multinational organizations in sectors such as mining, telecommunications, and services in the design and implementation of leadership, crisis preparedness, and cultural transformation programs, strengthening their response and execution capabilities in critical scenarios.

I have trained more than 30,000 professionals, from operational teams to senior management, achieving sustained improvements in decision-making under pressure, team coordination, and organizational resilience.

My approach combines operational field experience, strategic vision, and practical methodologies applied directly to the business, ensuring that learning translates into real changes in behavior and performance.

I work in Spanish and English (advanced level) and in international, multicultural, and high-demand environments.

Specialized in helping organizations that need to strengthen leadership, coordination, and response capacity in critical, changing, or rapidly growing contexts.
  • Spanish

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Top Recambios
    CX & CRM Consultant
    February 2026 - April 2026 (2 months)
    Temporary contract. Optimization of customer experience through the integration of AI into the Zendesk platform and improvement of support team workflows.
  • SSP Consultores
    Senior Consultant & Founder
    January 2018 - January 2024 (6 years)
    • Led consulting projects in crisis management, strategic planning, and organizational development for multinational companies.
    • Designed and facilitated executive and operational training programs, improving decision-making under pressure and team operational resilience.
    Talent Training and Development organisational-design Leadership and Executive Coaching agile-project-management Incident Management
  • C y G Advance Consulting
    Senior Consultant & Trainer
    September 2011 - December 2021 (10 years and 3 months)
    • Designed and delivered training programs in crisis management, emergency response, and ICS for the mining industry, at multinationals such as: BHP, Anglo American, Barrik Gold, Teck, Codelco
    • Trained more than 15,000 professionals (operators, supervisors, executives, and managers), achieving measurable improvement in coordination and emergency response.
    Incident Command System (ICS) Talent Training and Development Leadership and Executive Coaching Incident Management Change Management and Organizational Transformation

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Education

  • Master's Degree
    Universidad Adolfo Ibáñez
    2024
    Máster
  • Commercial Engineer
    Universidad Diego Portales
    1997
    Ingeniero Comercial

Skill set

Categories