Freelancer profile translated to English.

Description

Independent consultant specializing in governance, management, and transformation for the insurance & financial services sector, with field experience in business management and operational management.

During my assignments, I have supported major players such as AXA XL, Crédit Agricole, Garance Mutuelle, Alptis, and Abeille Assurances (formerly AVIVA), on topics of audit, claims management, risk management, digital transformation, and project management.

In parallel, I manage L’Express, a 2.0 ski resort restaurant, integrating ordering terminals and applications, an integrated information system for kitchen and flow management, and complete operational management, P&L, and team management. This experience allows me to combine analytical rigor and operational pragmatism, with a concrete approach to management and performance.

Languages

French
Native or bilingual
English
Fluent
German
Basic
Italian
Basic

Workplace preferences

Can work on-site

Lyon (up to 50km), Genève (up to 50km), Lausanne (up to 50km), Annecy (up to 50km), Avignon (up to 50km)

Sia Partners
Consultant
CONSULTING AND AUDITS
September 2023 - Today (2 years and 11 months)
Lyon, France
For two years at Sia Partners, I supported several major players in the insurance and financial services sector on missions related to governance, compliance, finance, and operational transformation.

Key missions:

- **Abeille Assurances**: Benchmark of operational governance and formulation of optimization recommendations.

- **Garance Mutuelle**: Audit of political governance and support for management in implementing improvement areas.

- **Sia Partners (internal)**: Right-hand man to the CFO for the group's international financial management, particularly in managing and rationalizing insurance contracts.

- **AXA XL**: Claims management mission - monitoring claims, managing performance indicators, and technical-accounting analysis of provisions related to motor claims.

- **Alptis Assurances**: Evaluation of the risk management and internal control framework, with adjustment recommendations.

- **Crédit Agricole Technologies & Services**: Agile business analyst on the development of digital products for agency advisors (bank guarantees, interbank pool loans, commissions).
Rigor and organization Claims Management Risk Management Agile methodology Banking and Insurance
L'Express Avoriaz
Founder & General Manager
RESTAURANTS AND FOOD SERVICE
October 2024 - Today (1 year and 10 months)
Morzine, France
Director of L’Express restaurant, an innovative 2.0 concept in a ski resort, integrating order terminals, mobile app ordering, and an integrated information system for kitchen and flow management. I manage all operations during the winter season, in coordination with the Chez Flo restaurant.

Main Responsibilities:

- Supervision of daily operations: service, customer experience, and quality.

- P&L management, financial reporting, and profitability tracking.

- Recruitment, training, and management of a seasonal team of 16 people.

- Implementation and optimization of digital tools for ordering, production, and stock monitoring.

- Inter-establishment coordination for logistics, purchasing, and supplies.

Results & Expertise:

- Ability to manage under strong operational constraints and integrate technologies into the organization.

- Concrete experience in business management and a digitized concept: budget control, HR, processes, and customer satisfaction.

- Both field and strategic vision, complementary to my consulting background.
Operations Management Hospitality Information System Innovation Business Creation
Allianz Trade
Strategic Intelligence Officer
BANKING AND INSURANCE
June 2022 - December 2022 (6 months)
Courbevoie, France
Intern at Allianz Trade, I held the position of strategic analyst for the e-commerce section, where I worked on missions focused on the development of credit insurance activities and online fraud prevention:

- Analysis of potential Open Banking partners. This study is part of the fraud insurance and credit insurance activity on Allianz Trade's European and Asian e-commerce sites.

- Strategic watch and benchmarking on the Buy Now Pay Later (BNPL) market.

- Technological research on online payment systems (PSPs, Payment Gateway, PISPs…).

- Analysis of products and organizations that can help limit insurance fraud on merchant sites (eID, Forter, KYC…).
Banking and Insurance Information System