Freelancer profile translated to English.

Description

I have over twelve years of experience in digital projects (website redesigns, customer areas, web and mobile journey optimizations, feature creation) in various sectors (banking, e-commerce, energy, luxury) in different roles (Product Owner, Product Manager, UX/UI, Business Analyst) and in different methodological frameworks (Agile Scrum, SAFE, V-cycle), which allows me to have an excellent overall understanding of a project, a product, its challenges, and its key success factors.

My various experiences have allowed me to develop skills in project management, digital marketing and communication, methodological support, and change management.

My training as a product marketer from a business school has structured my approach to projects and product design: it is essential to understand the user, their needs, their desires, their obstacles, and their motivations to provide them with the most value.

My consulting background has developed my adaptability, communication, assertiveness, problem-solving, analytical, responsiveness, proactivity, and teamwork skills.

An IT consulting firm consultant for over 10 years, I am now taking the leap to become a freelancer. I look forward to collaborating with your teams to create the best possible products and successfully complete the projects that are important to you in a dynamic and positive atmosphere.

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

HERMES
Product Owner MyHPad
LUXURY GOODS
January 2024 - December 2024 (11 months)
Paris, France
Context
Mission carried out within Hermès IT, in charge of the MyHpad application, the group's flagship application, exclusively on iOS, used by in-store sales staff as part of a total IT system transformation program. The priority objective is to support the migration and technically ensure the product's performance while including journey optimizations based on user feedback and feature additions. Mission carried out in a SAFE scaled agile environment, with a Product Owner who was unavailable during this period, hence this temporary reinforcement: framing PI planning, monitoring its progress, and planning subsequent ones.

Project/Product Management
Requirements scoping, facilitating workshops with business stakeholders to validate hypotheses from the General Design phase
Briefing and challenging journeys and mockups created by an external agency
Writing complete epics and user stories (mockups, business rules, acceptance criteria, ...) and providing input for development.
Build Monitoring
Backlog management, prioritizing tasks
Supporting developers by presenting epics in advance and monitoring during sprints
Participation in Agile rituals (sprint/PI planning, ...)
Acceptance testing.
Project Reporting
Preparing PI planning, managing the backlog and scoping calendars up to completion
Updating JIRA for dual tracking: agile and classic project
Creating materials for project steering committees and other information sharing forums within the program and across factories.
FRAIKIN
Product Owner
January 2022 - December 2023 (1 year and 11 months)
Paris, France
Context
Mission carried out within Fraikin IT, in an Agile Scrum environment.
The project involved the redesign of 25 websites across 10 European countries from scratch: from the tender process to website launch and the implementation of new group digital governance. Role of project manager, coordinator, and support for deliverable creation to manage the agency's work and support local marketing managers.

Tender Process Execution
Requirements scoping (France, Benelux, UK, Spain, Poland, Italy, Germany, Switzerland),
Creation of tender documents (specifications, RFP, agency selection, scoring grid)
Organizing presentations, analyzing bids, budget discussions, and contracts
Creation and Deployment of the Technico-Functional Core Model / Website Factory Platform Drupal
Facilitating workshops (FR and EN)
Briefing, challenging, and validating journeys/mockups (10 templates, 30 blocks, site structures, …)
Testing and acceptance.
Launch of MVP Websites (FR/BNL/POL) then Rollout (ESP/UK)
Group editorial strategy and country-specific strategies based on their particularities
Design and development of specific features, content design, translation
Creation of a content matrix and content integration
Monitoring of website production deployment
Support and Supervision for MEL of other sites and Change Management
Recruitment and training of a new project manager for MEL of other sites (ITA/SUI/GER/DOM-TOM): creation of handover documents, co-facilitating workshops, supervision, and validation
Drupal training and other awareness sessions on editorial strategy, blog monitoring, newsletters, SEO, SEM, …
Change management and support to implement new group digital governance: functional and content backlogs, establishment of editorial committees, and sharing of best practices.
LCL
Business Analyst Mobile Application
BANKING AND INSURANCE
June 2021 - December 2021 (6 months)
Paris, France
Context
Mission carried out within the Mobile Applications department for the LCL Mes Comptes app (Retail and Business) in an Agile Scrum environment.
Responsible for modernizing credit services, creating a new instant credit accessible only via mobile, managing notifications, and production incidents.

Credit Project Monitoring
Study scoping, technical feasibility with establishment of a budget and provisional schedule with the teams to be involved
Writing specifications based on the Expression of Need, facilitating workshops, and validation by technical experts on our technical choices for the web department developing microservices (facade API then BFF requests)
Writing functional specifications for the external agency developing for iOS and Android
Input control, data set retrieval, microservice verification
Monitoring development on the web department side and with the agency
Acceptance testing of microservices, BFF requests on Postman, Playground, then end-to-end front-end screen testing.
Production Incident Management
Analysis of incidents when they are escalated and reach the mobile department
Testing and ticket creation for correction or dispatch to the appropriate contact
Monitoring incident resolution until customer response.
Notification and City Store Project Management
Responsible for implementing optimizations on the City Store, LCL's cashback program – needs analysis, study, costing, then monitoring developments until deployment on mobile
Creating notifications via AppsPanel, testing in acceptance, then supporting pilot and production testing for notifications, and handling all questions regarding notifications.