Freelancer profile translated to English.
Back to original languageAbout Alexandre
Hey,
I am committed to putting the community at the heart of communication. For me, it is essential to provide a personalized response to each client. It is by establishing this bond of trust that a brand can create content for and with its community.
My skills:
- Management of your editorial calendar
- Creation and scheduling of posts on your various networks
- Responses to comments, private messages, and management of your customer reviews
- Contact and interview with members of your community
Looking forward to meeting you and discussing with you,
Alexandre
English
Conversational
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- ShopopopCommunity ManagerLOGISTICS AND SUPPLY CHAINMay 2021 - May 2024 (3 years)Nantes, France- Management of the brand's Facebook (13k) and Instagram (8k) accounts- Management and animation of the Shopopop France Facebook group (10k)- Social media moderation (approximately 1000 responses per month)- Editorial calendar management- Responses to customer reviews on GMB, Trustpilot, and Stores (approximately 500 reviews per month)- Content creation and editorial calendar management- Ambassador community management- Organization of community events- Organization of interviews and transcription on the Shopopop website
- Magasins BoulangerDigital Communication ManagerRETAIL (LARGE RETAILERS)January 2018 - July 2019 (1 year and 6 months)Nantes, FranceDigital communication manager for the three Nantes stores:- Updating the website specific to each store- Internal network animation- Photography and product highlighting on the website- Management of the three store Facebook pages- Response and implementation of processes for responding to Google reviews- Raising awareness of digital transition in-store among teams- Implementation of in-store promotions and promotion on digital platforms
- Komunity WebCommunity managerJune 2018 - July 2018 (1 month)À domicile- Creation of approximately 70 posts for six different Facebook pages.- Writing texts according to a precise brief- Creation of visuals
Reviews
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Education
- DUT MMI (Multimedia and Internet Professions) option communication and graphic designIUT du Puy-en-Velay2015
- Bachelor's degree in Information and CommunicationUCO Angers2017Étude de la communication dans sa globalité ainsi qu'une spécialisation dans le web et le community management. Durant cette formation j'ai eu l'occasion d'étendre mes compétences en communication que je peux maintenant coupler avec mes qualités d'infographiste développées dans ma précédente formation.