About Alexandre
French
Native or bilingual
English
Fluent
Experience
- ALKMMARKETING CONSULTANT - DATA, OMNICHANNEL & DEVELOPMENTCONSULTING AND AUDITSJanuary 2023 - Today (3 years and 7 months)FranceALKM is your marketing, data & business development agency.ALKM supports business development projects in distribution by placingdata at the heart of strategiesaround 3 fundamental axes: 360 customer view, omnichannelity & effectiveness of go-to-market strategies.• 360 CUSTOMER VIEW:How to support your strategies with informed decisions?• Omnichannelity & CRM:How to synchronize your distribution channels to recruit and retain more customers?• GO-TO-MARKETS:How to succeed in your innovation launches and new market conquests?ALKM collaborates with an ecosystem of operational partners to assemble the most suitable team for the missions entrusted to it.The agency's leitmotif: accelerating development projects
- RETIF GROUPEMARKETING DIRECTOR - COMMUNICATIONRETAIL (SMALL BUSINESS)April 2009 - December 2022 (13 years and 9 months)FranceRETIF GROUP E-commerce / Call Center / Stores / Sales Force Turnover of €130 million – Point of Sale Equipment – Member of the Management CommitteeTransformation of the brand's business model- Audit the performance of the business model and examine business opportunities- Define the transformation plan- Lead the implementation of marketing transformation projectsDigital transformation and E-Commerce development- Lead digital transformation – tools / processes and human resources- Lead the technological / functional / UX development plan for the website- Lead the web store and e-commerce activity development in France and New CountriesOmnichannel customer experience and CRM management- Develop the omnichannel strategy- Manage CRM, from data mastery to marketing campaign executionDevelopment of customer knowledge and customer culture- Manage market & customer studies using: data mining, qualitative & quantitative studies, sector & competitor monitoringCommunication management- Manage communication and production of multi-channel/multimedia communication materials (general catalogs, print brochures, digital materials, …)- Manage the multi-channel & multimedia consulting content strategyManagement & change management- Manage up to twenty employees on a daily basis- Lead change
- RajaMARKETING ACTIONS MANAGERE-COMMERCEApril 2007 - March 2009 (1 year and 11 months)RAJA GROUP E-commerce / Distance Selling / Key Accounts• Diagnose, overhaul and implement the multi-channel marketing plan• Develop customer knowledge and contribute to strategic business plans
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Education
- DEA ANALYSIS AND MANAGEMENT, Marketing/Marketing Management, GeneralUNIVERSITE PARIS 101999DEA ANALYSE ET GESTION, Marketing/Marketing Management, General
Certifications
- Artificial Intelligence Certification - Deployment of an AI SolutionSINA certification