About Alexandre
French
Native or bilingual
English
Fluent
Experience
- Bouygues telecomSupport EngineerSeptember 2020 - September 2023 (3 years)Support engineer, on-call, production deployment. Level 2 ticket resolution, incident management
- EnedisComputer Science Engineering ApprenticeJanuary 2017 - January 2020 (3 years)Continuous monitoring of technical systems Technical support, incident resolution, on-call Research, development, and implementation of monitoring tools
- BotifyTechnical Support EngineerOctober 2023 - Today (2 years and 8 months)Technical support engineer, level 2 support, customer response, release manager,Jira, github, slack, python
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Education
- Diplôme d'ingénieur en informatiqueESIEE PARIS2020Diplôme d'ingénieur en informatique
- ACP Digital Marketing & CommunicationsUC irvine2019ACP Digital Marketing & Communications