About Alexandre
French
Native or bilingual
Experience
- Nevea SASSoftware Support TechnicianSOFTWARE PUBLISHINGJune 2022 - February 2025 (2 years and 8 months)Périgueux, FranceI mainly assisted clients by phone and email to resolve first-level bugs and gather information regarding enhancement requests, for example.Using the Microsoft Office suite:- Word for creating user documentation;- PowerPoint for presenting my role and the application's tools;- Excel for data processing with the creation of pivot tables and the use of Excel-specific functions.Other tools used:- internal ticketing software;- Moodle for creating courses for clients to use the software;- Power BI Desktop for creating reports with Excel spreadsheets.Internal participation:- regular exchange with developers to present bug tickets for them to process;- participation in project meetings;- relaying information from clients;- decision-making on tickets to be processed based on their priority;- training new users on the application;- training existing users on tools deployed upon request.Internal project related to my role:creation of documentation with wiki.js:page creation;creation of dynamic content with HTML anchors and videos;graphic content creation:video editing by screen recording;creation of SVG logos with INKSCAPE;integration of this content.creation of user accounts with the application.creation of the same documentation with Moodle:these are the same things as the documentation created with wiki.js:repurposing wiki.js content to adapt it to Moodle.creation of application documentation using Word and PowerPoint.
- Freelance EURL Concept autoDeveloperJuly 2020 - May 2022 (1 year and 10 months)Independent Web Developer – E-commerce Mission with PrestaShopAs a freelance web developer, I work on e-commerce projects using PrestaShop to design, customize, and optimize online stores. My role involves responding to specific client requests and ensuring the technical functionality of the sites.🔹 Tasks performed:Development and customization: Creation and modification of themes, adaptation of modules, and CSS/JavaScript adjustments to meet client needs.Performance optimization: Improvement of loading times, image compression, code optimization, and cache configuration.Bug fixing and maintenance: Error detection and resolution, updates of PrestaShop and its modules, site security.Setup and configuration: Installation of PrestaShop, configuration of essential modules, customization of the back-office.Client support and guidance: Responding to requests, assistance with CMS usage, training on store management.🔹 Responsibilities:Complete tasks requested by the client, respecting deadlines and technical requirements.Ensure site stability and performance through regular maintenance.Propose suitable solutions to optimize user experience and store functionality.Maintain clear communication with the client to understand their needs and make necessary adjustments.This mission allowed me to deepen my skills in e-commerce development, PrestaShop management, and web performance optimization, while ensuring effective collaboration with clients.
- Alexandre Dijos EIRLEntrepreneurSOFTWARE PUBLISHINGFebruary 2019 - Today (7 years and 6 months)Bergerac, FranceIndependent Web Developer – Specialist in Professional Showcase WebsitesI assist artisans, VSEs, and SMEs in creating tailor-made showcase websites, designed to enhance their business, generate qualified leads, and strengthen their online credibility.My goal: to provide you with a professional, clear, fast, and well-referenced website that serves your business objectives from its launch.Services offered:Showcase website creation: Custom design, optimized development (WordPress, HTML/CSS/JS), structure designed for conversion.Natural referencing (SEO): Technical optimization, keyword strategy, Google performance, content structuring.Complete support: Strategic advice, launch, user training, technical maintenance.Why work with me?Business approach: I take the time to understand your business, your clients, and your positioning to create a site that reflects you and sets you apart.Rigorous execution: Deadlines met, clear methodology, quality deliverables, responsive support.Complete expertise: From Figma design to web integration, including hosting, SEO, and maintenance.My commitment:A reliable, scalable, and easy-to-manage showcase website, aligned with your business priorities and adapted to current web standards.Key skills:Showcase website creation, WordPress, HTML/CSS integration, SEO, UX/UI, responsive design, hosting, FTP, web maintenance, PrestaShop, MySQL database, Linux.
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Education
- Develop your business with webmarketingKiluz2025Dans le cadre de la certification « Développer son activité avec le webmarketing », je construis une stratégie webmarketing complète appliquée à ma propre micro-entreprise. J’analyse ma présence en ligne, définis des objectifs SMART, précise ma cible, puis développe une stratégie multicanale : SEO, réseaux sociaux, publicité, email marketing et influence. Un plan d’action structuré est en cours, incluant un budget adapté, un calendrier précis et des actions concrètes. Je mets également en œuvre une simulation de campagne : – optimisation SEO d’une page clé, – publications sur Facebook et Instagram, – partenariat avec un influenceur, – suivi des performances (coût d’acquisition, ROI). L’ensemble de ce travail sera présenté devant un jury dans le cadre de la certification, pour valider ma maîtrise pratique du webmarketing.
- FIGMA: The Complete Course for UI / UX Designer 2025Udemy2025Formation complète pour maîtriser Figma, outil incontournable du design UI/UX. J’y ai appris à : créer des maquettes web et mobile, structurer un Design System, utiliser les composants interactifs, AutoLayouts, contraintes et grilles. J’ai travaillé sur des projets concrets : un site one page, une application de messagerie, avec prototypage avancé. La formation couvre aussi : les fonctionnalités de Figma Pro, le travail collaboratif, l’optimisation des interfaces responsives.