About Alexandre
French
Native or bilingual
English
Fluent
Experience
- SwarovskiTrade Marketing AssistantLUXURY GOODSJuly 2014 - December 2014 (6 months)Paris, France*TRADE MARKETING- Implementation, monitoring, and performance analysis of promotional operations in stores- Organization of a Watchmaking Challenge for sales teams- Coordination of local co-op media campaigns for single-brand and multi-brand networks.*INTERNAL COMMUNICATION- Development of the internal magazine "Les Dernières Nouvelles" (distributed to 200 employees).- Creation of the Spring/Summer 2015 Jewelry-Accessories Launch Book for sales teams
- Guerin joaillerieMarketing & Communication Project ManagerLUXURY GOODSApril 2015 - May 2018 (3 years and 2 months)Paris, France*BRANDING- Development of the new brand identity (brand narrative, brand platform, editorial charter, communication campaign...)*OPERATIONAL MARKETING- Participation in the development of the marketing plan- Implementation of commercial operations in stores (40 points of sale)- Creation of sales support tools (talking points, information notes, product sheets, tutorial videos…)- Coordination of marketing operations with shopping centers and department stores*PR/MEDIA- Coordination of national TV, online/offline press, and billboard sponsorship campaigns- Development of press kits for collection launches=> 2017 vs 2016: +8pts aided brand awareness, +20pts brand recognition, +70% press coverage*CRM- Implementation of the customer base relationship management plan with a segmentation approach- Management of mailing, e-mailing, and SMS campaigns=> 2017 vs 2016: +5% customer visit frequency, +15% average basket increase*EVENT MANAGEMENT- Coordination of recurring events (VIP cocktails, store openings) or exceptional events (trade shows)& Development of reports, KPI analysis, and budget management
- Guerin joaillerieBrand Content ManagerLUXURY GOODSJune 2018 - May 2020 (2 years)Paris, France*OMNICHANNEL EDITORIAL DESIGN- Creation of an annual editorial roadmap in conjunction with various stakeholders- Management and monitoring of visual production for all media (website, social media, blog, newsletters, catalogs, POS displays…)- Writing collection and brand storytelling*WEBSITE AND BLOG- Creation of SEO-friendly web content related to brand news and commercial promotions (using Magento back-office)=> 2019 vs 2018: -6% bounce rate and +65% revenue on the e-commerce site- Management and writing of the blog "Les Carnets Guérin" (using WordPress)=> 2019: 3rd referring site for traffic acquisition on the e-commerce site*SOCIAL MEDIA- Support for the Social Media team in defining the Facebook and Instagram posting calendar- Proposal of innovative and differentiating content consistent with the brand strategy=> 2019 vs 2018: +526%/+89% interactions on Facebook/Instagram)*NEWSLETTER & SMS- Implementation of new mobile-friendly templates=> 2019 vs 2018: +1.5pts click-through rate, +60% conversion on the e-commerce site*INTERNAL PUBLICATIONS- Support for the Collections, Jewelry, Sales, and HR teams in creating specific formats or communications*EXTERNAL PUBLICATIONS- Development and monitoring of content on partner platforms& Development of reports, KPI analysis, and budget management
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Education
- Master's in MarketingNCCU Taiwan / IAE Bordeaux2013
Certifications
- Inbound MarketingHubSpot Academy2020
- Fundamentals of Digital MarketingGoogle Academy2020