About Alexandre
French
Native or bilingual
English
Fluent
Experience
- UbisoftDirector Data, Analytics & AI | Consumer DomainENTERTAINMENT AND LEISUREMay 2021 - Today (5 years and 1 month)Paris, FranceManage and organize a team of 50 data specialists (data engineers, data analysts, scientists, machine learning engineers, software engineers, PMs) in charge of :• Data Ingestion and Governance: Oversee the integration and governance of user data for the entire company resulting in better data quality and improved operational efficiency.• Analytics: Develop analytics capabilities to enable strategic and operational data-driven decision-making• AI: Design, build and operate full-stack ML systems to :* Boost engagement all along the user journey by utilizing predictive scores and recommender systems, resulting in reduced operational workload and double-digit improvements in conversion metrics.* Mitigate fraud by implementing custom AI-based solutions to improve player safety via different levers : improve account security, reduce ingame toxicity, and avoid payment fraud.* Optimize operational efficiency by delivering tools that significantly reduce tickets handling time for hundreds of support agents. Currently working on unlocking self-help capabilities for players using Generative AI.As a director, I ensure we have the right talents working on the right things. This involves setting up the organization, negociating budget, hiring, performing technology watch, collaborating with the rest of the data leadership team and fostering strong partnerships with leaders across the company to align team efforts with strategic goals and maximize the impact of our delivery.
- UbisoftManager, Data Science & AnalyticsENTERTAINMENT AND LEISUREMay 2017 - April 2021 (4 years)Paris, FranceBuilt and grew the a team from 3 to 15 members, delivering impactful analyses and ML products across domains such as CRM, Customer Support, Finance, Market Knowledge and Online Services
- UbisoftLead Data ScientistENTERTAINMENT AND LEISUREJanuary 2015 - May 2017 (2 years and 5 months)Paris, France
- Initiated some of the first data science projects, delivering new insights on our players
- Built ML models for marketing campaign optimization (churn score, recommender systems) driving significant ROI improvements
- Founded the Ubisoft Data Science community and growing it from 10 to 100 members fostering innovation through annual events
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Education
- MasterTelecom ParisTech2014Data Science, Machine Learning, Database
- Master of Science (Engineer)EPFL2013Computer Science, Statistics