About Alexandre
French
Native or bilingual
English
Conversational
Experience
- CARSPHILIBERTOutsourced ServicesJanuary 2022 - January 2023 (1 year)Caluire-et-Cuire, FranceCitrix migration and administration of application and infrastructure servers. Coordination with service providers, incident and user request management. Management of mobile and landline phones, security authorizations (badges, video surveillance) and projects.
- SDMIS (Pompier du Rhöne)Help Desk TechnicianOctober 2016 - August 2017 (10 months)Lyon, FranceCall handling. Telephone line configuration on Omnivista switchboard. Equipment supervision. Networks: Centréon.
- Hospices Civils de Lyon - CHU de LyonLocal Support TechnicianMay 2023 - January 2025 (1 year and 8 months)Lyon, FranceIncident and request management, team skills plan, process redesign. Event organization, use of Intune and SCCM.
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Education
- Développeur d'application pythonStudi2025Développeur d'application python
- Technicien Supérieur en Support InformatiqueAFPA Lyon2016Technicien Supérieur en Support Informatique