Freelancer profile translated to English.

Description

For 13 years, I have been managing digital transformation projects for mid-sized companies and subsidiaries of large groups: from structuring the need to production and business adoption, including the management of internal and external project teams.

I have led projects on Salesforce and Oracle environments, but my skills are cross-functional – I adapt to contexts, tools, and organizations. What I drive is transformation.

I intervene at three levels of a project: scoping with decision-makers (IT departments, Business Directors), coordinating technical and functional teams, and change management for users. I have managed complex project portfolios in multi-site and multi-stakeholder environments.

Available for project management, program management, or interim management assignments.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Nantes (up to 50km)

KLINT
Associate Director • Head of Salesforce BU & Grand Ouest Agency
January 2025 - Today (1 year and 5 months)
→ Management of the Grand Ouest Agency and co-management of the Salesforce BU (~70 certified consultants)
→ Definition of offerings, publisher partnerships (Salesforce), and growth strategies
→ Management of complex CRM & Marketing programs, France and international
→ Management of AI projects/POCs/MVPs (Agentforce, Data Cloud) in a functional support role: functional scoping, delivery coordination, adoption — time-to-value < 3 months
→ Strategic pre-sales, scoping of high-stakes projects, guarantee of delivery quality
Notable clients: Arval/BNP, ENGIE, Antalis International, HagerGroup, Rmn-GP, Compagnie des Alpes, BPI France, Ponant, Berger Levrault, Bolloré Logistics, Gecina, Zenchef, SopraSteria…
Project Management Customer Relationship Management (CRM)
KLINT (EX EFRONTECH)
Associate Director • Head of Marketing & Grand Ouest Agency
January 2018 - January 2025 (7 years)
→ Management of a team of 15 employees (budgets €1.5M) — recruitment, skills development, management of Oracle and Salesforce partnerships
→ Management of multi-sector Marketing Automation & CRM projects for mid-sized and large companies
→ Full scope missions: audit, scoping, functional specifications, configuration, training, ongoing maintenance
→ Structuring and development of the agency's Marketing Automation offering
KLINT (EX EFRONTECH)
Marketing Project Manager
January 2016 - January 2018 (2 years)
→ Autonomous management of multi-sector CRM & Marketing Automation projects (budgets €50K–€300K)
→ Drafting functional specifications, facilitating business workshops, managing development
→ Eloqua, Pardot, ClickDimensions certifications — client satisfaction monitoring and escalation management