About Alexandre
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Experience
- ViaDialogAccount ExecutiveJanuary 2024 - Today (2 years and 7 months)Paris, FranceExperts specialized in AI and omnichannel customer flow management for Contact Centers.SOCIETE GENERALE, BOUYGUES TELECOM, PARC ASTERIX trust us on these topics:• Personalize agent/customer interactions• Automate customer journeys• Enhance customer/agent knowledgeTechnology editor, telecom operator, and R&D lab 🇫🇷IN CHARGE OF THE ENERGY & RETAIL SECTORS
- SprinklrSenior Sales Development RepresentativeFebruary 2022 - February 2024 (2 years)Paris, FranceSaaS company unifying Marketing & Customer Service departments on the same platform, in order to break down technological silos to offer personalized and omnichannel end-to-end experiences. I am responsible for pipeline generation within the CAC40 French companies:• Q2 FY23: 222% Top 3 Europe Rookie, Q4 FY23: 102% Top 5 Europe PerformerQ1 FY24: 166% Top 3 Europe Performer• I sourced the biggest French Deals of FY23 (€1.3M TCV) and of FY24 (€5.5M TCV)• I am leading Cold-Calling best practices sessions for my European peers+€15M in opportunities generation
- Synthetic BiometricsSales ManagerTECHNovember 2019 - April 2021 (1 year and 5 months)Nice, FranceSaaS Startup Synthetic data for healthcare radio analysisInnovation & foundingBased in Nice, Côte Azur
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Education
- Master in Sales EngineeringIAE NICE2021
- Certificate in International TradeUniversity of California Los Angeles (UCLA)2020