About Alexandre
French
Native or bilingual
Experience
- LafrenchpizzaAutomate Email SupportE-COMMERCEMay 2025 - June 2025 (1 month)Saumur, FranceI automated the email support for an e-commerce client using n8n.The tool automatically retrieves customer data to provide relevant answers to questions related to an order (delivery times, technical specifications, etc.) or a product.It queries both an internal database and the website in real-time to provide the most accurate and up-to-date information possible.
- Mécanique de la vieDevelopment of an intelligent and personalized chatbot for an influencerSOCIAL NETWORKSMarch 2025 - March 2025Saumur, FranceI designed and deployed a custom chatbot capable of interacting naturally with an influencer's community, based on their audio and video content.The project involved:Collecting and structuring content (videos, podcasts, live streams) produced by the influencer to build a rich and coherent knowledge base.Training an artificial intelligence model (ChatGPT) to understand the influencer's tone, style, and themes to ensure personalized and relevant responses.Developing the chatbot and integrating it into various channels (website, messaging, etc.) to offer 24/7 support to the community.Automating workflows with n8n: managing requests, automated responses, notifications, data extraction, etc.This project resulted in:Increased community engagement,Leveraging the influencer's existing content,Offering interactive and personalized support to subscribers,Saving time on managing recurring messages.Skills implemented: Artificial intelligence (ChatGPT), automation (n8n), multimedia database management, audio/video content analysis, chatbot development, user experience.
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Education
- Scientific and Engineering Sciences Baccalaureate, Specialization: MathematicsLycée Sadi Carnot2010Baccalauréat Scientifique et Sciences de l'Ingénieur, Spécialité : Mathématiques
Skill set
Categories
- Other