About Alexandra
French
Native or bilingual
Experience
- Obm by AlexHead of Outsourced OperationsNovember 2025 - Today (9 months)- Management of strategic multi-site accounts for a service company.- Structuring of processes, management tools, and working methods.- Support for the leader in coordinating operations and transformation projects.
- Petits-filsSector Manager — Personal ServicesHEALTH AND WELLNESSJuly 2025 - November 2025 (4 months)Cergy-Pontoise, France- Management of a portfolio of 59 beneficiaries and coordination of 20 home helpers.- Organization of operations to ensure continuity and quality of service.- Management of sensitive situations and improvement of customer satisfaction.
- POINT DE VENTEOperations Manager & Concierge ServicesREAL ESTATESeptember 2023 - June 2025 (1 year and 9 months)Paris, France- Operational management of 300 properties and coordination of service providers.- Control of quotes, monitoring of commitments, and reliable reporting.- Structuring of the concierge service (18 properties) through process formalization.
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Education
- BTS GPMEIFCAE