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Alexandra V.AV

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Freelancer profile translated to English.
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About Alexandra

🔺 A company should never depend on its leader to function.

Yet, this is often what happens when growth outpaces organization.

đź’ˇ A strong company is not built on the permanent availability of its leader.

It is built on clear organization, defined responsibilities, and effective management.

I have seen leaders carry their companies with remarkable energy… to the point of becoming the bottleneck for every decision.

This reality led me to make organization and management the core of my profession.

The result?

• Teams that wait
• Decisions that slow down
• Growth that becomes harder to sustain

I help service company leaders regain control of their businesses by building an organization capable of operating sustainably.

What this allows them:
⏳ Up to 15 hours freed up each week for the leader
đź’° A more profitable organization through better-managed decisions
đź§­ The freedom to grow the company without being indispensable daily

I intervene in particular on:
• Strategic and operational management
• Structuring of organization and processes
• Clarification of roles, responsibilities, and decision-making circuits
• Performance indicators and dashboards
• Team coordination and autonomy
• Customer experience and service quality

I work with companies that are already functioning.

But whose organization has become the main obstacle to the next stage of their development.

Because a company should not grow through the exhaustion of its leader.

It should grow because its organization is capable of supporting that growth.
  • French

    Native or bilingual

Can work on-site
Paris (up to 20km)

Experience

  • Obm by Alex
    Head of Outsourced Operations
    November 2025 - Today (9 months)
    - Management of strategic multi-site accounts for a service company.
    - Structuring of processes, management tools, and working methods.
    - Support for the leader in coordinating operations and transformation projects.
    Organization Structuring Operational Management Operational Process Optimization Team Management and Coordination Performance Management (KPI)
  • Petits-fils
    Sector Manager — Personal Services
    HEALTH AND WELLNESS
    July 2025 - November 2025 (4 months)
    Cergy-Pontoise, France
    - Management of a portfolio of 59 beneficiaries and coordination of 20 home helpers.
    - Organization of operations to ensure continuity and quality of service.
    - Management of sensitive situations and improvement of customer satisfaction.
    Operational Management Continuous Improvement Team Management Change Management Project Management
  • POINT DE VENTE
    Operations Manager & Concierge Services
    REAL ESTATE
    September 2023 - June 2025 (1 year and 9 months)
    Paris, France
    - Operational management of 300 properties and coordination of service providers.
    - Control of quotes, monitoring of commitments, and reliable reporting.
    - Structuring of the concierge service (18 properties) through process formalization.
    Multi-site Management KPI Management Operational Process Optimization Team Management Project Management

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Education

  • BTS GPME
    IFCAE

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