About Alexandra
Bulgarian
Native or bilingual
English
Fluent
German
Native or bilingual
Experience
- FreelanceLinguistJanuary 2008 - Today (18 years and 7 months)Sofia, Bulgaria
- Full German to Bulgarian, Bulgarian to German, English to Bulgarian and Bulgarian to English language services - translation, proofreading, localization
- QA of AI language transcriptions and TTS reviews
- Error tagging, data annotation and classification
- Training AI language models through translations and voice recordings
- AtosHR Service Delivery Operations LeadAugust 2024 - November 2025 (1 year and 3 months)Sofia, Bulgaria• • Operational responsibility for the shared services center teams covering advisory and administration processes for Germany.• • Conducting interviews, providing ongoing support to team members with training and escalations.• • Ensuring business continuity while transitioning new processes from external vendor to Atos.• • Responsible for performance reviews, goals settings as well as talent management.• • Working closely with the leadership team in implementing new operational model and providing detailed KPI and general business reviews to stakeholders.
- Hewlett Packard EnterpriseHR Generalist GermanyMarch 2021 - August 2024 (3 years and 5 months)Sofia, Bulgaria• • Point of contact for around 400 team members and their managers on HR related topics• • Support and consulting in the areas of employee life cycle, transformation, employee engagement and labor relations• • Participated in investigations into employee disputes and disciplinary matters.
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Education
- Master's degreeNew Bulgarian UniversityBusiness Administration
- Bachelor's degreeUniversity of Sofia St. Kliment OhridskiGerman Language Studies