Freelancer profile translated to English.
Back to original languageAbout Alexandra
Quality Manager and Educational Coordinator, I support training organizations and CFAs in their compliance and maintenance of Qualiopi certification. I manage training logistics and promotion, administrative tasks, and continuous improvement of quality processes. Organized, responsive, and attentive, I transform your needs into concrete solutions, from educational monitoring to audit management, to ensure effective and compliant training.
French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- ENSAO DIPLOMAQuality Manager / Educational CoordinatorEDUCATION AND E-LEARNINGMay 2025 - Today (1 year and 1 month)Paris, France
- Implementation and continuous improvement of the internal quality system
- Preparation, coordination, and monitoring of Qualiopi audit compliance (initial, surveillance, renewal) and educational controls of CFA sites
- Centralization of quality evidence
- Implementation of corrective actions
- Establishment and monitoring of regulatory, educational, and sectoral watch
- Management of complaints, learner feedback, and satisfaction rates
- Organization of educational meetings, follow-up committees, and improvement councils
- PIERRE GOIRAND CONSEILTraining OfficerCONSULTING AND AUDITSOctober 2022 - March 2025 (2 years and 5 months)Paris, France
- Logistics and promotion of training offers
- Accounting management (quotes, invoices, credit notes, educational and financial statements)
- Liaison with various stakeholders (potential clients, participants)
- Collection of participant needs, expectations, and benefits, and data analysis with proposed improvements
- Management of documents related to the organization of training sessions before and after (participant tracking sheets, agreements, training programs, attendance sheets)
- Management of funding by skills operators (OPCOs)
- Support and continuous monitoring of quality processes for maintaining Qualiopi certification
- ICPF & PSIAuditorCONSULTING AND AUDITSJanuary 2024 - April 2024 (3 months)Paris, France
- Audit planning and management
- Non-conformity handling audits
- Customer service
- Sales: inbound contacts, positioning, needs analysis, diagnosis, and sales proposal
- Participation in trade shows (representation)
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Education
- Master's Degree in English Studies (LLCER)SORBONNE UNIVERSITÉMaster LLCER Études Anglophones
- Bachelor's Degree in English Studies (LLCER) Specialization in English LinguisticsLicence LLCER Études Anglophones Spécialisation en linguistique anglaise