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Alexandra D.AD

Alexandra D.

Assistant - Secretariat - Customer Relations

€230/day
5 projects
Brunoy, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Alexandra

Hello, I am Alexandra!

After being a manager's assistant for over 20 years in banking/finance, I am now putting my skills and experience in versatile assistance and secretarial services at your disposal:

- organization and process management,
- relations with service providers, administrations
- agenda and email management,
- customer relations (calls, letters, emails, file tracking, dispute management),
- invoicing and bank reconciliation,
- proofreading, correction (spelling and grammar), summarizing all documents,
- data entry, layout, creation of presentation documents
- internet, social media research and monitoring

Rigor, autonomy, respect for instructions and deadlines! Trust me by delegating all these time-consuming tasks and focus on your core business.

Curious, resourceful, and tenacious, I enjoy taking on challenges: "there are no problems, only solutions"!

Do not hesitate to contact me, it will be a pleasure to discuss your project.

  • French

    Native or bilingual

  • English

    Conversational

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Life Learning Network SA
    Relationship Manager & Freelance Administrative Manager
    EDUCATION AND E-LEARNING
    September 2020 - July 2022 (1 year and 10 months)
    - Email inbox management (personalized response to all requests - relations and exchanges with learners and teachers, dispute and complaint management, relations with service providers, administrations) - Gmail, Google Drive
    - Daily invoicing follow-up (invoice creation and modification - bank reconciliation) - Overdue payment management (follow-ups until payment) - Bexio
    - Creation and publication of recruitment ads on internet platforms, candidate tracking, integration of selected candidates into the CRM) - Salesforce
    - Support and assistance for new teachers (onboarding, information, technical help)
    Logistics: Ordering course materials on internet platforms

    International environment - Fully remote - Start-up

    Communication Invoicing Spelling Canvas Salesforce English Diplomacy Google Drive Bexio
  • Niños de Guatemala
    Pedagogical Assistant
    EDUCATION AND E-LEARNING
    January 2019 - April 2019 (3 months)
    Antigua Guatemala, Guatemala
    Assisting the main teacher in preparing and implementing activities and learning. Dedicated follow-up of certain students in relation to the school psychologist. Personalized homework support and learning to read and write.
    Primary school, students aged 5-6. Communication with students and the pedagogical team exclusively in Spanish.
    Spanish Pedagogy Patience Listening Kindness Psychology Communication Creativity
  • Natixis Wealth Management
    Sales Assistant, Manager Assistant, Executive Assistant, Secretary
    BANKING AND INSURANCE
    March 1987 - December 2018 (31 years and 9 months)
    Paris, France
    Wealth Management Subsidiary of Natixis
    Administrative and Commercial Assistance and Secretarial Services: phone screening and reception, agenda and email management, drafting letters and minutes, organizing client meetings - meetings - events
    Management of the manager's client portfolio: commercial relations, execution of stock market orders, bank reconciliation, client file management, deadline management
    CRM maintenance and updates
    Microsoft Office Customer Service Banking Project Management CRM Communication Finance

Reviews

5.0

Out of 4 ratings

JamesJ

James

Life Learning Network SA

Reviewed on 12/27/2020

Alexandra is very professional, very meticulous, and we are delighted to collaborate with her.
JamesJ

James

Life Learning Network SA

Reviewed on 10/17/2020

Excellent collaboration. Very professional and high-quality work.

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Education

  • COMMERCIAL TRANSLATION
    Official Chamber of Commerce of Spain in France
    2020
    Traduction de texte non pas en mot à mot mais en s'adaptant au contexte (économique, juridique, presse).
  • TRILINGUAL SECRETARIAL BTS
    Paris
    1988
    Secrétariat en anglais et espagnol Droit des entreprises

Certifications

  • Mooc Project Management - Certified Certificate - Session 14 /
    Centrale Lille - Rémy Bachelet Online Continuing Education
    2019
    https://certification.gestiondeprojet.pm/GdP14C/GdP14- FLigCqgdC.pdf
    Fundamental Management Concepts Identification Design Planning Prioritization Project Organization
  • MOOC TEACHING FRENCH AS A FOREIGN LANGUAGE TODAY - ADVANCED COURSE
    CAVILAM ALLIANCE FRANÇAISE
    2019
    Creativity Teaching Pedagogy Communication

Skill set

Categories