About Alexandra
French
Native or bilingual
English
Conversational
Experience
- AuchanCashier ManagerRETAIL (LARGE RETAILERS)April 2025 - July 2025 (3 months)Castellane, France• • Organize the schedule and manage unexpected replacements• • Control cash flow• • Train and support new hires• • Monitor performance indicators• • Handle customer disputes at the checkout and find quick solutions in compliance with procedures
- Ortec EnvironnementOperations ManagerJuly 2022 - March 2025 (2 years and 8 months)Marseille, France• • Optimization of daily communications (70+ calls and emails) for responsive customer follow-up.• • Development of annual quotes and schedules• • Strategic supervision of technical interventions: planning, execution, and billing• • Proactive management of contracts, payment follow-ups, and billing to maximize customer satisfaction.• • Advanced proficiency in Microsoft Office Suite to effectively organize the schedules of 15 technicians.• • Constant monitoring of service profitability.
- GreenOwlShop ManagerMarch 2021 - March 2022 (1 year)Marseille, FranceInventory management and order optimization to maintain smooth supply. Development of tracking dashboards
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Education
- Master's in Business Strategy and Development ManagementICADEMIE2021Mastère Manager en Stratégie et Développement d'Entreprise
- Bachelor's in ManagementIMPGT, Aix-Marseille University2020Licence en Management