About Alexander
- Project management certifications (PMF, PRINCE2, SCRUM)
- Risk management and quality assurance
- Change management and stakeholder communication
- Collaboration tools (including JIRA, Confluence, SharePoint)
- Business processes in wholesale, production, logistics, telecommunications
- ITIL processes and IT service management
- Profound expertise in network and telephony systems (including Fortinet, Ruckus/CommScope, CISCO, ALCATEL-LUCENT, Avaya, MS Teams)
- Comprehensive experience in creating requirements specifications and technical concepts
- Proven success in implementing complex IT transformation projects
- Strong skills in stakeholder communication and gap analysis
German
Native or bilingual
English
Fluent
Experience
- securPharm e.V.Principal Consulting - Introduction Consulting Digitalization SolutionsPHARMACEUTICALS INDUSTRYJune 2022 - Today (4 years and 2 months)Frankfurt am Main, GermanyAfter the introduction of a software solution for the implementation of the anti-counterfeiting directive for prescription drugs, it is now necessary to digitize the administrative and service processes for inquiries from authorities regarding the evaluation of securPharm system data, in order to meet current requirements for data protection and security and the resulting reporting obligations. For this purpose, the necessary processes were identified, and documentation and corresponding visualization were created. These are mapped and introduced using appropriate IT tools.In parallel, a key client of the solution is being connected to the software solution via an interface in a pilot project.
- HABA Group B.V. & Co.KGSub-project Management Output Management - SAP S/4HANA IntroductionRETAIL (LARGE RETAILERS)March 2022 - December 2024 (2 years and 9 months)Bad Rodach, GermanyAs part of a company-wide SAP S/4HANA implementation, setting up and implementing output management in the SAP system landscape (approx. 100 partially multilingual forms and different companies of the group, over 600 printers, up to 5000 emails/day, ELO), SAP modules SD, MM, FI, TM, EWM
- Testing as part of the overall solution and obtaining approvals for release to production.
- Responsibility for compliance with data protection and IT security requirements.
- Focus: Ensuring data consistency of customer and order-related data in cooperation with the master data sub-project and the testing team, taking into account data protection (GDPR) and central B2C and B2B business processes.
- Rollout of new large and label printers in production and logistics according to the previously developed IT architecture and depending on the new target processes.
- Management of the go-live, hypercare, and post-go-live phases for the sub-area, handover to line responsibility including the implementation of the associated service processes with detailed workflow planning.
- Evaluation of market solutions for form creation as an alternative to individual development in SAP. Preparation and execution of the Proof of Concept phase.
- Connection of SAP C4C to the existing call center solution, including adaptation of call and mail flows. Further improvement/optimization of opportunity management and pricing structure – focus B2B – which was already pursued as a goal with the call center solution.
- Agile project planning and implementation, continuous monitoring and documentation of interim results, and regular progress reports to C-level and other stakeholders.
- Risk management and deviation analysis, advising stakeholders on project progress and, in case of deviations from the plan, the impact on the overall project.
- HABA FAMILYGROUPPrincipal ConsultantRETAIL (SMALL BUSINESS)March 2023 - June 2023 (3 months)Bad Rodach, BY, GermanyEvaluation of a Point of Sale cash register solution for own shops as an alternative to the chosen custom solution
- Setup and testing of a Proof of Concept solution based on SAP CCO with connection to the overall solution's test infrastructure
- Evaluation of results and preparation of a decision proposal for corporate management
- Agile project planning and implementation, documentation and evaluation of results, regular progress reports to C-level and other stakeholders, and advice on the achieved results Methods & Tools/Applications:
- Agile Project Management (SCRUM), Business Consulting, Process Management, Requirement Management, Change Management, Quality Management, Risk Management, IT Security, Network Security
- MS Teams, SAP Customer Check Out (CCO), XML Business areas: IT, Sales and Invoicing, Logistics, Finance & Controlling
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Education
- Diplom Ingenieur (FH)University of Applied Sciences, Frankfurt1998Elektrotechnik, Fachrichtung Nachrichtentechnik
Certifications
- ITEMO Professional SCRUM Product OwnerTÜV SÜD Akadmie GmbH2019
- ITEMO Professional SCRUM MasterTÜV SÜD Akademie GmbH2019